Sr. Analyst – BSS License Management

2 weeks ago

Manila, National Capital Region, Philippines Tarmack Full time ₱900,000 - ₱1,200,000 per year

Sr. Analyst – BSS License Management


Location:
Manila, Philippines


Department:
Business Solutions & Services (BSS)

About the Role

One of our clients is seeking an experienced
Senior Analyst – BSS License Management
to serve as the primary point of contact for software license management within the
Business Solutions & Services (BSS)
organization.

In this role, you will support multiple divisions across
Plan, Build, and Run
functions by managing software licenses, ensuring compliance, optimizing license portfolios, and coordinating timely renewals and payments. You'll collaborate with cross-functional teams including IT, Purchasing, Finance, and external vendors to ensure seamless software asset management and adherence to corporate policies.

Key Responsibilities

  • Act as the
    primary contact
    for BSS license management and related queries.
  • Support
    Plan/Build/Run
    teams and Division SMEs to assess software license requirements and funding alignment.
  • Manage the
    end-to-end process
    for license renewals, ensuring accuracy, timeliness, and adherence to approved budgets.
  • Collaborate with Purchasing and Back Office teams to create
    purchase orders (POs)
    and process payments.
  • Proactively monitor and process
    software support and maintenance renewals
    to avoid service disruptions.
  • Review and confirm current and future licensing needs with BSS Run Client Service Managers (CSMs).
  • Ensure alignment of annual license renewals, including inflation adjustments and scope updates, with budget plans.
  • Serve as the
    point of contact
    for invoice queries, liaising between vendors and Accounts Payable.
  • Maintain and update
    software asset inventory
    and ensure compliance with corporate licensing standards.
  • Generate and analyze
    metrics and reports
    to support effective license management and decision-making.
  • Build and maintain productive relationships with IT teams, business functions, and external vendors.
  • Apply standard
    software licensing methodologies and best practices
    to ensure process efficiency and compliance.

Qualifications & Experience

  • Bachelor's degree
    or equivalent professional experience required.
  • 4–7 years
    of relevant experience in software license management, IT asset management, or application support.
  • Strong understanding of
    software licensing regulations, compliance standards,
    and
    contract management.
  • Knowledge of
    records management, analysis, reporting,
    and
    software asset lifecycle.
  • Familiarity with
    application support processes
    and
    inventory system functionality.
  • Proficient in
    Microsoft Office Suite
    (Excel, PowerPoint, Word, Outlook).
  • Excellent
    customer service, coordination, and communication skills.
  • Ability to manage multiple priorities with minimal supervision.
  • Demonstrated problem-solving skills and ability to develop effective process improvements.

Why Join

This is an excellent opportunity to play a pivotal role in optimizing enterprise software license management across a global organization. You'll work with cross-functional teams, drive operational efficiency, and contribute to strategic cost optimization and compliance efforts within a collaborative, fast-paced environment.

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