Senior Analyst – BSS License Management

Role:

Senior Analyst – BSS License Management

Location:
Manila, Philippines

Workplace Type:
On-site

Employment Type:
Full-time | Permanent

Experience Level:
Mid-Senior level (4-7 years)

Department:
Business Solutions & Services (BSS)

About the Role

Our client, a leading global organization, is seeking an experienced
Senior Analyst – BSS License Management
to serve as the primary point of contact for software license management within their Business Solutions & Services (BSS) organization.

In this role, you will support multiple divisions across Plan, Build, and Run functions by managing software licenses, ensuring compliance, optimizing license portfolios, and coordinating timely renewals and payments. You'll collaborate with cross-functional teams including IT, Purchasing, Finance, and external vendors to ensure seamless software asset management and adherence to corporate policies.

Key Responsibilities

• Primary Contact:
  Act as the main point of contact for BSS license management and related queries
• Requirements Assessment:
  Support Plan/Build/Run teams and Division SMEs to assess software license requirements and funding alignment
• License Lifecycle Management:
  Manage the end-to-end process for license renewals, ensuring accuracy, timeliness, and adherence to approved budgets
• Procurement Coordination:
  Collaborate with Purchasing and Back Office teams to create purchase orders (POs) and process payments
• Proactive Monitoring:
  Monitor and process software support and maintenance renewals to avoid service disruptions
• Stakeholder Collaboration:
  Review and confirm current and future licensing needs with BSS Run Client Service Managers (CSMs)
• Budget Alignment:
  Ensure alignment of annual license renewals, including inflation adjustments and scope updates, with budget plans
• Vendor Management:
  Serve as the point of contact for invoice queries, liaising between vendors and Accounts Payable
• Compliance & Inventory:
  Maintain and update software asset inventory and ensure compliance with corporate licensing standards
• Analytics & Reporting:
  Generate and analyze metrics and reports to support effective license management and decision-making
• Relationship Building:
  Build and maintain productive relationships with IT teams, business functions, and external vendors
• Best Practices:
  Apply standard software licensing methodologies and best practices to ensure process efficiency and compliance

Qualifications & Experience

Education:

• Bachelor's degree or equivalent professional experience required

Experience:

• 4–7 years of relevant experience in software license management, IT asset management, or application support

Technical Skills:

• Strong understanding of software licensing regulations, compliance standards, and contract management
• Knowledge of records management, analysis, reporting, and software asset lifecycle
• Familiarity with application support processes and inventory system functionality
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

Soft Skills:

• Excellent customer service, coordination, and communication skills
• Ability to manage multiple priorities with minimal supervision
• Demonstrated problem-solving skills and ability to develop effective process improvements
• Strong analytical and organizational abilities

Why Join?

This is an excellent opportunity to play a pivotal role in optimizing enterprise software license management across a global organization. You'll work with cross-functional teams, drive operational efficiency, and contribute to strategic cost optimization and compliance efforts within a collaborative, fast-paced environment.

What We Offer:

• Competitive compensation package
• Opportunity to work with a global enterprise organization
• Professional development and growth opportunities
• Collaborative and supportive work environment
• Exposure to enterprise-level software asset management