Business Analytics Manager
2 hours ago
Business Analytics Manager
The AI-Centric Business Analytics Manager is responsible for leveraging advanced data
analytics and artificial intelligence tools to generate actionable insights, ensure high-quality
reporting, and maintain process compliance aligned with ISO standards. This role drives
data-informed decision-making, process optimization, and continuous improvement through
AI-powered analytics.
Key Responsibilities:
- AI-Driven Data Analytics and Reporting
● Collect, analyze, and interpret complex data sets using AI and machine learning tools to
support business decisions.
● Develop, maintain, and optimize dashboards and automated reporting systems for
management and operational teams.
● Apply predictive analytics, trend analysis, and AI algorithms to identify opportunities and
risks.
● Collaborate with business units to define key metrics, KPIs, and AI use cases.
- Quality Management and SOP Oversight
● Develop, implement, and maintain Standard Operating Procedures (SOPs) in alignment
with ISO requirements.
● Ensure compliance with internal quality standards and external regulations through
AI-assisted monitoring and auditing.
● Identify gaps in processes and leverage AI tools to recommend process improvements
and enhance efficiency.
- Stakeholder Collaboration
● Partner with cross-functional teams to ensure accurate data collection and AI-driven
analysis.
● Provide insights and recommendations to senior management for strategic planning and
AI adoption initiatives.
● Support digital transformation and AI-driven process improvement initiatives across the
organization.
- Continuous Improvement and Innovation
● Stay updated on AI, machine learning, and data analytics best practices.
● Lead initiatives to enhance data accuracy, reporting efficiency, and AI model
performance.
● Drive a culture of AI-driven decision-making, innovation, and quality excellence across
the organization.
Qualifications and Requirements:
● Bachelor's degree in Data Science, Business Analytics, Computer Science, Statistics, or
related field.
● Minimum 5 years of experience in data analytics, AI, business intelligence, or quality
management.
● Strong understanding of ISO standards and quality management systems.
● Advanced proficiency in AI/ML tools, reporting platforms (Power BI, Tableau, SQL), and
data modeling.
● Analytical mindset with strong attention to detail and problem-solving skills.
● Excellent communication and stakeholder management skills.
● Ability to translate complex AI-driven insights into actionable business recommendations.
Preferred:
● Experience in AI deployment for process automation and predictive analytics.
● Experience developing SOPs in ISO-certified organizations.
● Project management experience and ability to lead AI-focused initiatives.
-
Pasig, National Capital Region, Philippines The Medical City Full time ₱1,500,000 - ₱2,500,000 per yearThe OpportunityThis is not a routine reporting role. AsManager – Business Intelligence & Performance Analyticsat The Medical City, you will serve as the CEO's on-the-ground intelligence partner—translating data into insight, and insight into action.You will work closely with the Chief of Staff and executive leadership to monitor performance across...
-
Manager, Analytics
1 week ago
Pasig, National Capital Region, Philippines NielsenIQ Full time ₱2,000,000 - ₱2,500,000 per yearJob DescriptionNielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our clients an enjoyable, easy, effective service featuring a modernized customer...
-
QA Analytics Manager
1 hour ago
Pasig, National Capital Region, Philippines INSTAR CAREERS & JOBS Full time $40,000 - $60,000 per yearJob overview and responsibilityA. Data Insights and ReportingLead the end-to-end analysis of Quality, CSAT/NPS, FCR and customer experience metrics across multiple programs.Produce daily, weekly and monthly insights highlighting performance drivers, trends and risk indicators.Build standardized reporting dashboards to support Operations...
-
Data Analytics Head
2 weeks ago
Pasig, National Capital Region, Philippines KwikCare Full time ₱80,000 - ₱180,000 per yearTHE COMPANYKwikCare is an insurtech company that values respect, innovation, collaboration, and 'kwikness'. We are driven by the goal to make an impact on people's daily lives. As a startup, we have a fast-paced and flexible working environment. We are an equal opportunity employer that prioritizes attitude and alignment of values over credentials or work...
-
Business Development Officer- Enterprise
3 hours ago
Pasig, National Capital Region, Philippines Link Business Process Inc. Full time $40,000 - $80,000 per yearKey Responsibilities:1.Client Acquisition & Relationship Management:Develop and implement a sales strategy to acquire new merchant clients within the enterprise sector.Cultivate long-term relationships with new and existing enterprise customers to ensure customer satisfaction and retention.Act as the primary point of contact for medium to large-scale...
-
CX Analytics Lead
3 hours ago
Pasig, National Capital Region, Philippines Converge ICT Solutions, Inc. Full time ₱1,800,000 - ₱2,190,000 per yearRole OverviewThe CX Analytics Lead transforms fragmented customer data into predictive insights that drive measurable improvements in churn reduction, resolution performance, and customer loyalty. Moving beyond retrospective reporting, this role enables the organization to anticipate risks, detect silent sufferers, and guide proactive interventions that...
-
CX Analytics Lead
3 hours ago
Pasig, National Capital Region, Philippines Converge ICT Solutions Inc. Full time ₱2,000,000 - ₱5,000,000 per yearRole OverviewThe CX Analytics Lead transforms fragmented customer data into predictive insights that drive measurable improvements in churn reduction, resolution performance, and customer loyalty. Moving beyond retrospective reporting, this role enables the organization to anticipate risks, detect silent sufferers, and guide proactive interventions that...
-
Head of Enterprise Data Analytics
2 weeks ago
Pasig, National Capital Region, Philippines Converge ICT Solutions Inc. Full time $80,000 - $120,000 per yearRole Summary:Leads strategy, execution, and governance of enterprise data analytics initiativesOversees analytics, BI, and data science to support data-informed decisions, innovation, and operational excellencePartners with business and IT to scale analytics platforms and insights across the organizationExperience:10+ years in data analytics rolesAt least 5...
-
Data Analytics Specialist
3 hours ago
Pasig, National Capital Region, Philippines QUADX INC. Full time ₱80,000 - ₱120,000 per yearAbout QuadXLaunched in 2015, QuadX is the leading Experience Innovator in the country, specializing in cross-border digital logistics and e-commerce payment processing. QuadX is the company behind the following digital platforms: ShippingCart (cross-border shipping service for products from the US, Japan, and Korea to the PH and Malaysia), and Gogo Xpress...
-
Business Unit Manager
2 weeks ago
Pasig, National Capital Region, Philippines 7d013cbc-8318-4146-ba04-e69fb3ded99d Full time ₱1,500,000 - ₱2,500,000 per yearWhy This Role Matters: As the Business Unit Manager of The Air Station Philippines (part of Easmed Group), focusing on our sleep product portfolio (CPAP, BiPAP, home sleep study etc), you will be a key leader in driving the growth and success of our business. You will be responsible for overseeing all aspects of the business unit, including P&L management,...