Planning Analyst

2 weeks ago

Cebu City, Central Visayas, Philippines Staff4Me Full time ₱1,500,000 - ₱3,000,000 per year

Description

We are currently seeking a detail-oriented and experienced Planning Analyst. This role supports workforce planning by managing long-term capacity plans, maintaining accurate schedules, and creating data-driven forecasts. It ensures smooth coordination between teams, monitors personnel movements, and keeps internal systems consistently updated.

Responsibilities

  • Perform 52-week capacity plan
  • Update schedules & PLANNING
  • Establish and maintain effective communication with internal and external customers
  • Effectively verify active personnel and their movements within the organization
  • Keep the company's internal systems updated in a timely manner: Tickets, Personnel Requisitions, databases, UAD tool
  • Create and manage planning forecasts (Volume, TMO, Reducers, Attrition, RPC, Concurrency)
  • Schedule the different intraday activities of each of the services.
  • Workforce (RTA): Minimum of 1 year of experience.
  • Operations (Telephone Agent / Team Leader): Minimum of 2 years of experience.

Requirements

  • Minimum of two years completed in a college program related to Industrial Engineering, Systems Engineering, or Business Administration
  • Understanding Business Metrics
  • Knowledge of Time Management
  • Statistical and data collection skills
  • Verbal and written communication skills
  • Interpersonal leadership skills and relationship management
  • Adaptation to change and management under pressure, problem solving, achievement of results and continuous improvement

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