Technical Support

Functional Overview:As a Technical Support Representative, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate...

Job DescriptionResponsible for ensuring a high level of customer satisfaction.Provides pre-sales technical support.Assists clients with product selection and configuration.Conducts product presentations and demonstrations to clients.Performs fieldwork and handles in-house repairs for walk-in clients.Capable of following various procedures as per client...

Key ResponsibilitiesAs a Non-voice Agent, you'll be at the forefront of customer interactions, proactively and reactively handling queries and escalations. Your role will include:Responding to customers concerns and inquiries.Engaging with customers through live chat or email.Keeping customers informed by maintaining updates on new and ongoing...

Be the voice that guides customers through their toughest tech challengesWe are looking for a Technical Support Representative who enjoys problem-solving, helping people, and making technology easier to use. If you're passionate about delivering great customer experiences and thrive in a fast-paced environment, this role is for youWhat You'll DoRespond to...

About PenbrothersPenbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.About the ClientOur client is a pioneer in transforming software solutions for...

Job DescriptionJob Summary:If you are a professional looking for an opportunity to work with the global Emerson Systems and Software organization, this is a stimulating opportunity for you We are looking for passionate individuals with keen curiosity about learning new technologies and driven to apply their knowledge to solve the toughest problems and...

Job Summary:If you are a professional looking for an opportunity to work with the global Emerson Systems and Software organization, this is a stimulating opportunity for you We are looking for passionate individuals with keen curiosity about learning new technologies and driven to apply their knowledge to solve the toughest problems and deliver optimum...

Job description:As a Technical Support Representative, your main role is to provide technical/service assistance and answers users questions, assisting users by guiding or educating them on how to use our Chime platform.· Resolve all issues sent by the client through email, call and chat.· Should best resolve it with product knowledge or help center.·...

Job DescriptionVertiv is hiring a Service Technical Support Engineer to support our rapid business expansion, we are creating a high-impact position focused on embedding service readiness into the New Product Development and Introduction (NPDI) process across our Power and Thermal product portfolios — including UPS, STS, Batteries, Switchgear, Busway, CRAC...

Job Summary:If you are a professional looking for an opportunity to work with the global Emerson Systems and Software organization, this is a stimulating opportunity for you We are looking for hardworking individuals with a keen curiosity about learning new technologies and who are driven to apply their knowledge to tackle the toughest problems and deliver...