Lead Barista for Cozy Cafe
2 weeks ago
Key Responsibilities
- Open/close coffee bar and ensure SOP compliance
- Prepare beverages to Good Cup Coffee standards (quality, consistency, presentation)
Lead and supervise a team of Beverage Specialists; manage schedules and shift handovers
Conduct quality checks and handle guest feedback professionally
Monitor inventory, coordinate restocking, and maintain equipment cleanliness
Ensure excellent guest experience and an on-brand, well-maintained bar - Submit daily sales, inventory, and incident reports
- Coordinate with store management and support promos and product launches
Qualifications:
- Minimum 2 years F&B/coffee/retail experience
- At least 1 year in a supervisory or team lead role
- Knowledge of coffee preparation methods (batch brew, pour-over, cold brew)
- POS, cash handling, and inventory management skills
- Strong communication and leadership abilities
- Willing to work weekends, holidays, and mall hours
Physical Requirements
- Able to stand for extended periods (8+ hours per shift)
- Able to lift and carry items up to 12 kg (e.g., ingredient containers, cold brew kegs)
- Comfortable working in a fast-paced, high-traffic retail environment
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