Medical Biller
2 hours ago
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Billing Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you
Account specific roles & responsibilities:
- Research and identify appropriate contacts for submitting item requests needed for Medicaid applications
- Send requests for required documentation to various institutions
- Make outbound follow-up calls to institutions regarding pending requests
- Review financial statements to identify additional income information needed for residents
- Save and organize documents in each resident's designated folder
- Provide daily assistance to Medicaid Case Managers
- Complete Medicaid application forms
- 6 months - 1 year BPO experience in a US Healthcare account
- Good working knowledge with medical billing
- Familiar with US Healthcare Insurance (Medicare, Medicaid)
- Excellent verbal & written English skills
- Ability to display empathy and patience in addressing customer concerns
- Strong problem-solving skills
- Adaptability to a changing work environment
- Ability to remain calm under pressure
- Proficiency in using computer systems & relevant software
- Willing to work onsite in Mandaluyong
- Amenable working night shift
What can we offer you?
- Competitive salary and benefits
- Health Insurance with free dependents*
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
Our commitment to you
- Strong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all inclusive environment where everyone thrives
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