Collection Associate

1 hour ago

Mandaluyong City, National Capital Region, Philippines Advanced Finance Solutions, Inc. (Skyro) Full time ₱250,000 - ₱500,000 per year

Requirements

  • Candidate must possess at least a Senior High School Diploma, Some College (But did not graduate) on Finance.
  • Fresh Grad / Entry Level specializing in Customer Service or equivalent.

Responsibilities

About the company:

Skyro is a fast-growing fintech company based in the National Capital Region, Philippines. Our mission is to transform the financial services landscape in the Philippines by offering fair and accessible digital financial products. We aim to provide user-friendly lending solutions and superior customer service to all sections of society, promoting financial inclusion and literacy. Founded in 2022 by a team of visionaries, we have the expertise and resources to build best-in-class consumer-centric fintech products.

Backed by Breeze Ventures, a global fintech company based in Singapore, our Philippine operations are powered by Advanced Finance Solutions, Inc. and Jungle Lending, Inc., both registered with the Philippine SEC. As we continue to expand, our team members will have the opportunity to contribute their expertise and talents to a promising international company. Join us on our journey to build a sustainable business and make a difference in the lives of millions of customers.

Responsibilities:

  • Pursue pre-collection and resolution of past due customer accounts

  • Make appropriate recommendations of corrective action to be taken to resolve delinquency

  • Prepare status report of customer accounts with past due balances

  • Document and initiate write-offs to be processed

  • Documents customer interactions into system

  • Issues   and   monitors   automatic   and manual reminders to customers

  • Make decisions according to the defined Policies and Procedures

  • Understand client Policies and Guidelines

  • Other task and responsibilities that may be assigned from time-to-time

Qualifications:

  • With at least 1 year experience to collection handling delinquent accounts

  • Strong ability to analyze customer accounts, detect discrepancies, and assess risks associated with both collections and due diligence processes.

  • Excellent verbal and written communication skills, with the ability to negotiate and interact professionally with customers.

  • High level of accuracy and attention to detail when managing customer accounts and documentation.

  • Strong organizational skills with the ability to manage multiple tasks

Additional Info

  • Location: Mandaluyong City, National Capital Region (NCR).
  • Full Time position(s) are available.
  • Number of vacancies: 20.

About Us

Skyro goes beyond the Philippines; backed by Breeze Ventures, headquartered in Singapore, we're expanding these solutions to emerging markets worldwide, with the Gulf Cooperation Council (GCC) as our next major destination. With advanced technology and a talented, motivated team, we're able to deliver valuable financial experiences that make a difference.

Our vision for Skyro is to become a trusted partner that supports communities, empowers customers, and drives growth — all while staying true to our mission to offer simple, meaningful financial services.

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