Clark Pampanga
3 days ago
About the role
Join the team at ARAM ENTERPRISES INC' as a Call Center Agent at our Clark Freeport Zone Pampanga location. This is a full-time position that offers a welcoming and supportive environment for beginners looking to start a career in customer service. As a key member of our call center team, you will have the opportunity to provide excellent service to our valued customers.
What you'll be doing
- Responding to inbound customer calls with professionalism, empathy and a commitment to problem-solving
- Documenting customer interactions and following established processes and procedures
- Providing accurate information to customers and addressing their queries and concerns
- Identifying opportunities to enhance the customer experience and making recommendations for improvement
- Participating in team meetings and training sessions to continuously develop your skills
What we're looking for
- Strong communication and interpersonal skills, with the ability to engage with customers in a friendly and helpful manner
- Excellent listening and problem-solving abilities to quickly understand and address customer needs
- Basic computer skills and the willingness to learn new systems and processes
- A positive attitude and the motivation to provide exceptional customer service
- Flexibility to work in a call center environment, including shift work and weekends as required
What we offer
At ARAM ENTERPRISES INC', we are committed to creating a supportive and inclusive workplace where our employees can thrive. We offer a range of benefits, including competitive compensation, opportunities for career development, and a collaborative team environment. We also prioritise the wellbeing of our employees and encourage a healthy work-life balance.
About us
ARAM ENTERPRISES INC' is a leading provider of customer service solutions, with a strong presence in the Clark Freeport Zone Pampanga area. We pride ourselves on our commitment to excellence, innovation and a customer-centric approach. Join our team and be a part of our exciting journey as we continue to grow and serve our valued customers.
Apply now for this exciting opportunity to start your career in the call center industry
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