
Livestream - Key Accounts Manager
5 days ago
Job Description
- Build and maintain strong relationships with top Shopee Live Sellers
- Directly coordinate with Seller streamers and acquire a thorough understanding of their needs
- Cascade relevant information, updates, and best practices to Sellers through regular communication
- Resolve any issues and problems faced by top sellers and deal with clarifications or complaints
- Ensure Sellers are streaming regularly and joining Shopee Live campaigns
- Respond to general queries from assigned Sellers in a timely manner
- Actively propose recommendations to improve processes for Seller streamers and suggest innovative growth solutions to grow and retain top Seller streamers in Shopee Live
- Stay on top of industry trends, latest influencers, affiliates, and social media advancements
Requirements
- Bachelor's degree in Marketing, Communications, Advertising, Business, or any related field
- Minimum 2 years experience in Account Management background (influencers, sellers, or any other vendors)
- Strong written and verbal communication skills
- Reliable and good team player in a fast-paced work environment
- Problem-solver and strategic thinker
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