MIS Analyst

7 days ago


Taguig, National Capital Region, Philippines J-K Network Manpower Services Full time ₱420,000 - ₱660,000 per year

COMPANY PROFILE: An IT/ BPO company offers wide range of services including digital transformation, system integration, business, technology and consultancy.

Position: MIS Analyst

Company Industry: BPO

Work Location: BGC, Taguig

Work Schedule: Shifting

Salary: Php 35,000–55,000 gross

Work Set Up: Onsite

JOB REQUIREMENTS:

  • Bachelor's degree graduate (any field)
  • At least 3 years of MIS/RTA experience, preferably in BPO/Shared Services
  • Proficient in Power BI, VBA, Macros, and Excel
  • Strong background in Scheduling, Forecasting, Capacity Planning, and Reporting
  • Amenable to working on-site and in shifting schedules; can start ASAP
  • Updated resume (clearly indicate your experience with MIS/RTA, reporting via Excel or Power BI, forecasting, scheduling, and capacity planning)

JOB RESPONSIBILITIES:

  • Develop and maintain forecast and staffing models
  • Provide analytical support for business initiatives and market trends
  • Collaborate with business units to anticipate staffing needs and volume changes
  • Generate and update volume forecasts using statistical techniques
  • Monitor staffing drivers and recommend adjustments as needed

RECRUITMENT PROCESS (ONLINE):

  • HR Interview
  • Technical Assessment
  • Hiring Manager Interview
  • Job Offer

Job Types: Full-time, Permanent

Pay: Php35, Php55,000.00 per month

Benefits:

  • Company events
  • Employee discount
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee

Work Location: In person



  • Taguig, National Capital Region, Philippines NISPI Full time ₱1,200,000 - ₱1,560,000 per year

    The Head, Operations MIS is primarily responsible for all reporting requests for Bank's operational functions like AML, Fraud, Audit, Compliance etc. The role is is responsible for developing and implementing reports, dashboards as well as generating data driven insights to guide relevant stakeholders. The role will also be responsible for overseeing adhoc...


  • Taguig, National Capital Region, Philippines Citi Full time $600,000 - $1,000,000 per year

    At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help...

  • Workforce Analyst

    7 days ago


    Taguig, National Capital Region, Philippines Ubiquity Full time ₱900,000 - ₱1,200,000 per year

    A Workforce Analyst is an integral role in the operations of our Manila office.  Someone who has a high level of attention to detail, knowledgeable in different reporting platforms, proficient user of Microsoft Office and has a strong analytical mindset.Day-to-day responsibilities:A. Manage the global seat allocation for agents.B. Consolidation of data...


  • Taguig, National Capital Region, Philippines Private Advertiser Full time ₱900,000 - ₱1,200,000 per year

    Position:  Quality AnalystOverview:The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer experience to maintain client confidence and...


  • Taguig, National Capital Region, Philippines Genpact Full time ₱350,000 - ₱600,000 per year

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...


  • Taguig, National Capital Region, Philippines Nasdaq Full time $60,000 - $100,000 per year

    Why NasdaqWhen you work at Nasdaq, you're working for more open and clear markets so that more people can access opportunities. Connections can be made, jobs can be crafted, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an...


  • Taguig, National Capital Region, Philippines FWD Insurance Full time ₱900,000 - ₱1,200,000 per year

    About FWD GroupFWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the...


  • Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time ₱900,000 - ₱1,200,000 per year

    The Workforce Analyst is a pivotal role in ensuring the business optimizes its manpower to meet client deliverables efficiently. This role will focus on forecasting staffing needs, analyzing real-time workload and volume trends, and ensuring scheduling and intraday management processes meet both employee and business needs.Key Responsibilities:Forecasting...


  • Taguig, National Capital Region, Philippines American Express Full time $80,000 - $100,000 per year

    Analyst - ComplianceYou Lead the Way. We've Got Your Back. #10th in Fortune Magazine's 2025 World's Most Admired Companies#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers#1st for Digital Experiences in J.D. Power U.S. Study 2024#1st in Fortune's Best Workplaces in Financial Services and Insurance 2024 With the...


  • Taguig, National Capital Region, Philippines Citi Full time ₱900,000 - ₱1,200,000 per year

    Responsibilities:Support sites in the set-up of new vendor employees in FieldglassEERS Reviews - Perform reviews for all offshore staff every 6 months. Review of all entitlements for compliance accuracy.Maintain Entitlement document by functionComplete CMP and Market Place orders as neededRemove access for termed employeesApprove One Approval requests -...