MIS Analyst

The Head, Operations MIS is primarily responsible for all reporting requests for Bank's operational functions like AML, Fraud, Audit, Compliance etc. The role is is responsible for developing and implementing reports, dashboards as well as generating data driven insights to guide relevant stakeholders. The role will also be responsible for overseeing adhoc...

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help...

A Workforce Analyst is an integral role in the operations of our Manila office.  Someone who has a high level of attention to detail, knowledgeable in different reporting platforms, proficient user of Microsoft Office and has a strong analytical mindset.Day-to-day responsibilities:A. Manage the global seat allocation for agents.B. Consolidation of data...

Position:  Quality AnalystOverview:The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer experience to maintain client confidence and...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...

Why NasdaqWhen you work at Nasdaq, you're working for more open and clear markets so that more people can access opportunities. Connections can be made, jobs can be crafted, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an...

About FWD GroupFWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the...

The Workforce Analyst is a pivotal role in ensuring the business optimizes its manpower to meet client deliverables efficiently. This role will focus on forecasting staffing needs, analyzing real-time workload and volume trends, and ensuring scheduling and intraday management processes meet both employee and business needs.Key Responsibilities:Forecasting...

Analyst - ComplianceYou Lead the Way. We've Got Your Back. #10th in Fortune Magazine's 2025 World's Most Admired Companies#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers#1st for Digital Experiences in J.D. Power U.S. Study 2024#1st in Fortune's Best Workplaces in Financial Services and Insurance 2024 With the...

Responsibilities:Support sites in the set-up of new vendor employees in FieldglassEERS Reviews - Perform reviews for all offshore staff every 6 months. Review of all entitlements for compliance accuracy.Maintain Entitlement document by functionComplete CMP and Market Place orders as neededRemove access for termed employeesApprove One Approval requests -...