IT Administration and DevOps Specialist

Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.

Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.

Values
Here are our Company Values and we'd love to have individuals who can be a culture add to our team

What We Offer

• Permanently Remote
• Pay wired directly to your bank account
• $50 Monthly Stipend
• Annual Bonus
• Flexible PTO
• Enjoy company time off during some of the major US Holidays
• Career fast track for performers and internal mobility
• Learn from a team of Stanford, MIT, Google, and Harvard alumni

Grow With Us
Our
Engineering Team
is composed of passionate, driven, and talented individuals who build and innovate cloud technology solutions that empower local businesses to thrive and better serve the deskless workforce in their communities.

We're looking for a skilled
IT/DevOps Engineer
to join our growing team. You'll play a key role in keeping our infrastructure secure, efficient, and scalable—while supporting our developers to deliver exceptional software.

This position follows an early work schedule, starting at 6:00 or 7:00 AM, to align with our global collaboration hours.

Day in the Life
IT and Security System Administration

• Manage and maintain the organization's IT infrastructure, including servers, networks, and security systems
• Monitor and troubleshoot hardware and software issues to minimize downtime and ensure quick resolutions
• Administer and support desktops, laptops, mobile devices, and other end-user systems
• Perform routine maintenance, including system updates, backups, and disaster recovery procedures
• Maintain and update documentation for IT infrastructure, configurations, and procedures
• Provide technical support across the organization, addressing IT-related inquiries and issues
• Train employees on IT systems, applications, and security best practices
• Deliver Tier 1 and Tier 2 problem identification, diagnosis, and resolution

DevOps

• Manage onboarding and offboarding of developers into the development environment (AWS Infrastructure) and release processes
• Collaborate with development and operations teams to integrate security into the DevOps pipeline
• Continuously monitor and optimize infrastructure costs, escalating when scaling or adjustments are needed
• Track and improve system performance, identify bottlenecks, and implement optimizations for greater efficiency and scalability
• Partner closely with development teams to ensure the availability, reliability, and security of production environments
• Demonstrate proficiency with IAM in cloud infrastructure, as well as Git and GitHub workflows
• Mentor and train engineers across the company, continually improving processes and practices
• Utilize scripting to automate tasks such as testing, builds, installations, configurations, and file management

Stretch Responsibilities

• Implement and maintain a robust DevOps infrastructure, covering continuous integration, deployment, and delivery
• Explore opportunities to enhance the value of the DevOps toolchain through research, automation, POCs, and team feedback
• Stay updated on new AWS offerings and services
• Help transform existing development processes into a continuous integration and delivery (CI/CD) model

Who You Are

• 2+ years of experience as an IT Specialist
• 2+ years of industry experience in DevOps
• 1+ years of experience working in Agile software engineering environments (Scrum, Jira, GitHub, DevOps)
• Strong understanding of requirement management and roadmap development with product managers
• Collaborative mindset with a track record of effective cross-functional teamwork
• Familiarity with AWS cloud technologies and architectural trade-offs
• Experience working with globally distributed teams
• Quick learner with curiosity for new technologies and systems.Self-motivated, proactive, and adaptable
• Comfortable communicating with team members across different regions, like China, Singapore, Canada and North America

Know More About Workstream

Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are committed to the full inclusion of all qualified individuals.