HR Operations Partner

5 hours ago

Ortigas, Philippines Cepat Kredit Financing Inc. Full time ₱1,800,000 - ₱2,200,000 per year

DUTIES AND RESPONSIBILITIES

  1. HR Operations Support

  2. Acts as the primary HR contact for assigned branches/units for daily HR concerns.

  3. Provides clarification on HR policies, attendance rules, behavioral guidelines, and basic HR processes.
  4. Conducts branch/site visits to validate concerns, observe workplace conditions, and coordinate corrective actions with Operations.

  5. Assists in resolving employee inquiries and escalating complex issues to the HR Operations Supervisor.

  6. Attendance & Performance Monitoring

  7. Monitors attendance, tardiness, leave usage, and behavioral patterns of employees under assigned branches/units.

  8. Flags potential issues (recurring tardiness, frequent absences, behavioral concerns) and endorses findings to the HR Operations Supervisor.

  9. Supports performance improvement initiatives by helping track KPIs, coaching sessions, and action plan follow-ups.

  10. Employee Relations Assistance

  11. Conducts initial fact-finding for minor ER concerns such as attendance violations, behavioral lapses, or policy deviation.

  12. Prepares basic ER documents (incident reports, employee statements, attendance trackers).
  13. Coordinates with supervisors/managers during ER meetings or clarifications.

  14. Escalates medium to major cases to the HR Operations Supervisor for deeper investigation.

  15. Training & Pocket Session Facilitation

  16. Conducts pocket trainings for employees, including:

  17. HR policy refreshers
  18. Values reinforcement
  19. Attendance & behavior compliance
  20. Operations-related HR reminders
  21. Ensures that all trainings are properly documented and reported to the HR Operations Supervisor.
  22. Assists in implementing Training & OD-provided modules and ensures staff attendance.

  23. Gathers feedback and provides recommendations on training effectiveness.

  24. Recruitment & Onboarding Coordination

  25. Coordinates with Recruitment for manpower requests from assigned branches.

  26. Assists in initial screening or scheduling interviews for operations roles.

  27. Ensures smooth onboarding of newly hired employees by conducting HR orientation and monitoring their early attendance and compliance.

  28. Documentation & Compliance

  29. Ensures all HR logs are accurate and updated, including:

  30. Attendance trackers
  31. ER documentation
  32. Site visit reports
  33. Training attendance sheets
  34. Prepares weekly summaries for review by the HR Operations Supervisor.
  35. Maintains employee records and supports 201 file updates.
  36. Ensures compliance with established HR procedures and labor standards.

JOB SPECIFICATIONS / QUALIFICATIONS

  • Bachelor's Degree in HR Management, Psychology, Business Administration, or any related field.
  • At least 1–2 years of HR experience, preferably in HR operations, employee relations, or training.
  • Strong interpersonal and communication skills.
  • Knowledge of HR policies, attendance rules, basic labor law concepts, and HR documentation.
  • With experience in handling employee concerns or conducting small group trainings (an advantage).
  • Organized, proactive, and willing to conduct branch/site visits.
  • Ability to coordinate effectively with Operations and other HR teams.

Job Types: Full-time, Permanent

Pay: Php18, Php22,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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