Recruitment Assistant

This is a remote position.

Philippine-based (Filipino) Applicants Only.
An amazing opportunity to work with an Australian National Recruitment Agency that specialises in Childcare/Education Recruitment and Scheduling.

Reporting to the Recruitment Lead and working with the direction of the Director you will be a self-starting, highly organised, and experienced Recruitment Assistant. This amazing opportunity will see you working with an amazing team of recruiters to support the Director's Recruitment and Childcare Recruitment businesses.

The Recruitment Team is responsible for the provision of accurate, reliable, and timely processing of administration/ system, shift entry (data entry) Client communication, database scraping /sourcing, talent screening, and scheduling of talent interviews with our consultants.

We are looking for someone who thrives in working in a fast-paced environment & where exceptional customer service is always at the forefront of your mind. You will be speaking with a varied range of people so it is important that you can demonstrate strong communication skills.

The call volumes vary, which means you may be quite busy for a few hours and then have a period that is not as busy where admin duties will need to be fulfilled.
Key Responsibilities:

• Handles inbound calls and emails
• Address all associated admin tasks.
• Making and receiving incoming calls from our clients and candidates
• Placing candidates into new shifts and replacement shifts, and communicating effectively with clients and candidates.
• Maintaining relationships with clients and candidates and providing a service that goes the extra mile.
• Managing various client rosters and updating our internal Recruitment Management System for accuracy and compliance
• Assist clients with their job requests and queries (Job Orders, Shift Queries)
• Coordinate with Consultants with regard to job orders, absences, tardiness, and replacement of candidates
• As requested by Consultants, contact and place preferred candidates
• Update clients on a candidate who confirmed and who needs a replacement
• Cancel candidates as requested by Consultants
• Fill in the vacant orders by contacting available candidates
• Create placements, update client card, and candidate card using the client's existing system
• Complete candidate confirmations for client rosters
• Ensure the database is updated at all times
• Complete candidates' availability checks in preparation for Consultants to do the roster
• Complete tasks and email requirements in a timely manner
• Scrape CRM for candidates that match the live listed permanent vacancies, screen, and schedule suitable candidates for an interview with the owning consultant.
• Conduct Reference Checks of the candidates
• Screen candidates to check suitability on the job orders
• Liaise with Consultants in a professional and timely manner
• Contribute to team efficiencies by accomplishing tasks & completing all other tasks as requested or where required
• Deal with the candidate's pay queries

Work Environment & Expectations
While this is a
work-from-home
position, it is important to note that this is a
full-time role
—not a freelance or flexible-hour arrangement. You will be expected to work a
fixed shift
and maintain a high level of professionalism and accountability, just as you would in an office environment.

This role requires:

• Discipline and commitment to set working hours (strict shift times, not flexible)
• Use of time tracking software during work hours
• Active participation in team and client calls with your camera ON
• Consistent availability and responsiveness throughout your shift
• Treating this as a long-term, full-time job—not a side gig or freelance task

Payroll is processed bi-monthly.
We're looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you're seeking stability and a team that appreciates reliability, we'd love to hear from you.

Requirements

• Degree qualified (+)
• Minimum of 3 years of experience in Human Resources or equivalent
• You will have experience in a Scheduler, Coordinator, or similar role, ideally in the recruitment industry.
• Proactive, results-driven, and efficient.
• Excellent communication skills, both verbal and written
• Highly organised, process-oriented, and organiser of all things
• Exceptional listening and analytical skills.
• Excellent administrative skills
• Ability to prioritize and plan in a fast-paced setting, familiarity with working with deadlines.
• Ability to manage a large workload in a timely manner.
• Strong Microsoft Outlook skills, additional MS Office skills are a plus; Applicant Tracking System (ATS) experience preferred
• Experience in using JobAdder is highly preferred

Benefits

• Monthly Salary: Php35,000
• Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month
• You will be paid extra for overtime and Philippines public holidays
• Probation: 6 months and after Probation
• 10 days annual leave credits
• 5 days of sick leave
• HMO Offered after 6 months probation
• 13th Month Pay after 30 days
• Annual Salary Review
• Laptop provided after 30 days
• Permanent work-from-home role. You will have to use your own internet.
• SHIFT TIMES: 6:30 AM to 3:30 PM Philippine time, Monday to Friday (7:30 AM to 4:30 PM during training)