billing & collection specialist (fixed term)

1 week ago

Pasig, National Capital Region, Philippines Value Care Health Systems, Inc Full time

JOB SUMMARY

Prepare and process billing statements on time and accurately. Ensure that the outstanding due receivables are collected through consistent and timely follow-up as well as immediate reconciliation of payments with discrepancies. To maintain complete and accurate accounts receivable records in accordance with existing operational procedures and policies and prepare required reports within the required turn-around time.

JOB DUTIES AND RESPONSIBILITIES:

Billing

  • Process billing statements (renewal, initial, subsequent and other miscellaneous fee/s) in accordance with existing company policies and procedures, and billing format as may be requested by the account. (TAT: 5 days).
  • Dispatch/release all SOAs (TAT: 2 days from approval) and confirm receipt by the client (TAT: 3 days from date of release of SOA).
  • Communicate all concerns or requests relative to billing, (such as, revision/adjustment of SOA, refund of membership fees, etc.) as well as other relevant and pertinent information to the Unit Supervisor for appropriate instruction.
  • Regularly update pertinent records/files for proper monitoring and reporting purposes.
  • Maintain a well-organized working area and have a systematic filing of pertinent documents.

Collection

  • Ensure that collections of receivables (premium or membership fees, replenishment of TPA revolving fund, medical collectible, access fees, other processing fees, etc.) are consistently followed up (either thru phone calls or emails) on time
  • Follow up collection letters are accurate and dispatched within the required turn-around-time
  • Prepare an Adjustment Slip Form (ASF) for payments that do not tally with ValuCare's SOA and submit the same to the team lead for checking.
  • Ensure collection of the BIR Form 2307 for EWT and the attachments needed for the reconciliation of payments are received for proper recording and posting to its members' ledger system and to properly communicate to the team lead all issues encountered or observed.
  • Prepare a Billing and Collection Form (BCF) for every payment received and ensure all details are accurate. Submit the same to the Team Lead for checking.
  • Correctly and immediately address all concerns or requests relative to collections
  • To prepare and release follow-up prior to renewal letter and ensure that the same are submitted on time
  • Prepare a monthly report of accounts receivable (such as projected collection, as required or requested by the department supervisor) and ensure that the same is submitted on time to the team lead.
  • Recommend strategies and procedures to further improve collection functions to ensure collection targets are achieved.

JOB QUALIFICATIONS:

  • Graduate of Accounting or Business related courses
  • Excellent written and verbal communication skills
  • Strong organizational and time-management skills
  • Proficient in MS Office (Word, Excel, PowerPoint)
  • Willingness to learn and work in a fast-paced environment
  • Amenable to work on a fixed-term employment of 6 months
  • At least 6 months to 1 year of Billing & Collection experience (fresh graduates are welcome to apply)
  • Can start immediately
  • Work Location: Pasig City

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