Reporting and Insight Analyst

1 day ago

Makati City, National Capital Region, Philippines Sysgen RPO, Inc. Full time $90,000 - $120,000 per year

About the Job:

  • Direct hire with the client
  • Remote (US Support)
  • M-F - Nightshift
  • Loc: Valero, Makati

Position Summary:

We are looking for a Reporting & Insight Analyst to join our growing team. This newly created position is critical in supporting our growing Account Management and Operations teams by transforming raw healthcare operations data into actionable insights. Your work will help monitor client performance, track key metrics, and demonstrate the ROI of our services to stakeholders.

Key Responsibilities:

  • Extract and manipulate raw operational data from multiple internal systems and sources to support accurate and timely reporting.
  • Analyze key performance metrics such as turnaround time, error rates, volume trends, and service delivery benchmarks to identify both client-specific and organization-wide trends.
  • Collaborate with the Account Management team to prepare comprehensive reporting packages and executive-level performance summaries.
  • Align reporting outputs with service-level agreements (SLAs), client expectations, and contractual obligations by working closely with Operations teams.
  • Design clear and impactful data visualizations (charts, graphs, dashboards) to effectively communicate insights and trends to both technical and non-technical audiences.
  • Recommend and implement tools and techniques for improving data collection, reporting automation, and visualization processes.
  • Maintain a centralized repository of recurring reports and support the standardization of reporting templates and formats across departments.
  • Contribute to internal projects and initiatives aimed at enhancing the quality, speed, and usefulness of reporting deliverables.

Job Qualifications:

  • Bachelor's degree in Data Analytics, Statistics, Business, Healthcare Administration, or a related field.
  • 5+ years in a data analysis or reporting analyst role, ideally within healthcare operations or business process outsourcing (BPO).
  • Proven experience working with raw, unstructured datasets to derive actionable insights.
  • Advanced proficiency in Microsoft Excel and hands-on experience with data visualization tools such as Power BI, Tableau, or Google Data Studio.
  • Strong analytical and problem-solving skills, with keen attention to detail and data integrity.
  • Ability to effectively communicate complex data insights to non-technical stakeholders.
  • Experience working cross-functionally with Operations, Account Management, and Leadership teams.
  • Comfortable operating in a fast-paced, evolving environment with shifting priorities.

  • Proactive and self-driven, with the ability to identify and suggest process improvements and tool enhancements.

  • Prior experience supporting U.S. healthcare payers, providers, or working in a healthcare BPO setting.

  • Familiarity with performance reporting, KPIs, SLAs, or ROI tracking in a services context.
  • Exposure to SQL, data querying, or reporting automation platforms (a plus, but not required).
  • Experience in project coordination, report lifecycle management, or process ownership in reporting functions.

**Work Arrangement: This position is currently offered on a REMOTE work basis after successful completion of training. However, please note that this is a performance-based role, and the company reserves the right to require employees to report onsite at any time based on business needs, performance evaluations, operational requirements. Flexibility to transition to an office-based setup when necessary is expected.

  • Reporting and Insight Analyst

    1 day ago

    Makati City, National Capital Region, Philippines Sysgen RPO, Inc. Full time $90,000 - $120,000 per year

    Position Summary:We are looking for a Reporting & Insight Analyst to join our growing team. This newly created position is critical in supporting our growing Account Management and Operations teams by transforming raw healthcare operations data into actionable insights. Your work will help monitor client performance, track key metrics, and demonstrate the...

  • Reporting and Insight Analyst

    1 day ago

    Makati City, National Capital Region, Philippines SYSGEN RPO Full time $90,000 - $120,000 per year

    Remote - US shiftHealthcare experienceMonday to Fridays***WORK FROM HOME REQUIREMENTS***High Speed Internet of 25MBPS download and 5MBPS upload. You will be required to provide a speed test.Ability to directly hardwire to your modemRequired to have a quiet dedicated work area.We are seeking a data-drivenReporting & Insight Analystto join our expanding team....

  • Reporting Insights Specialist

    4 days ago

    Makati City, National Capital Region, Philippines beBeeData Full time ₱800,000 - ₱1,200,000

    Job DescriptionThis role involves working with data to extract insights and create high-impact presentations. The ideal candidate will have strong analytical skills, be proficient in scripting languages such as Python and SQL, and have experience with business intelligence platforms like Power BI.The primary responsibilities of this position include creating...

  • Workforce Reporting Analyst

    1 day ago

    Makati City, National Capital Region, Philippines Peak Outsourcing, Inc. Full time $80,000 - $120,000 per year

    Workforce Reporting Analyst job description:We are looking for a detail-oriented Reporting Analyst who will be responsible for analyzing and interpreting data to provide insights and recommendations to the management team. In this role, you will be expected to design and generate reports, as well as identify trends and patterns to help improve business...

  • Customer Insights Analyst

    4 days ago

    Makati City, National Capital Region, Philippines beBeeCustomerInsights Full time ₱900,000 - ₱1,200,000

    Job SummaryAs a customer insights analyst, you will be responsible for extracting and analyzing research programs and Alida platform data. This role requires strong analytical skills and the ability to interpret data to identify trends and make recommendations based on insights gathered.Key ResponsibilitiesData Analysis: Extract and analyze customer research...

  • Reporting & Insight Analyst (Healthcare Operations Support)| Remote

    1 day ago

    Makati City, National Capital Region, Philippines Imagenet, LLC Full time $90,000 - $120,000 per year

    Reporting & Insight Analyst (Healthcare Operations Support)| RemoteSchedule: Monday–Friday, US Hours (graveyard shift)Work Set-Up: RemoteLocation: Makati, ValeroReports to: Vice President, Account Management (U.S.-based)Position Summary:We are looking for a Reporting & Insight Analyst to join our growing team. This newly created position is critical in...

  • Financial Reporting Analyst

    1 day ago

    Makati City, National Capital Region, Philippines The Bistro Group Full time ₱600,000 - ₱1,200,000 per year

    Company DescriptionThe Bistro Group is a collection of international hospitality casual dining brands and homegrown concepts located in Makati. We are unified by a people-focused philosophy and are passionate about delivering exceptional dining experiences to our guests.Role DescriptionThis is a full-time role as a Financial Reporting Analyst at The Bistro...

  • Data Reporting Analyst

    1 day ago

    Makati City, National Capital Region, Philippines Thakral One Full time $60,000 - $80,000 per year

    We are looking for a detail-oriented and analytical Data Operations Analyst to join our team. The ideal candidate will have strong technical skills in data manipulation, reporting, and visualization, with a proven ability to turn raw data into meaningful insights that support business decisions.Key Responsibilities:Extract, clean, and manipulate data from...

  • Budget and Reporting Analyst

    1 day ago

    Makati City, National Capital Region, Philippines PACIFIC CROSS INSURANCE, INC. Full time $40,000 - $80,000 per year

    We're looking for a Budget and Reporting Analyst to join our Corporate Finance team.Level: Entry-level supervisor/specialistLocation: Rockwell MakatiWork schedule: onsite Monday to Friday 8:30 to 5:30What You'll Be Doing:You'll be part of our CORFIN team—turning financial data into insights that help our leaders make smart, forward-thinking decisions. From...

  • Financial Insights Analyst

    2 days ago

    Quezon City, National Capital Region, Philippines beBeeFinancial Full time ₱800,000 - ₱1,200,000

    Financial Insights AnalystWe are seeking an experienced Financial Insights Analyst to join our team. You will play a key role in driving business growth through data-driven decision making, with a focus on retail and e-commerce operations.The ideal candidate will have a strong understanding of financial modeling, analysis, and reporting. They will be...