Partner Account Manager
2 weeks ago
Excis is a global IT support leader globally, driven by innovation and collaboration. We are looking for a highly organized and relationship-focused Partner Account Manager to oversee and manage our network of subcontractor partners in assigned countries. This role ensures seamless collaboration, quality service delivery, and cost-effective operations across a global partner network. You will drive partner performance, manage contracts and rates, resolve escalations, and identify new partnership opportunities aligned with our growth objectives.
- Client in 190+ countries
- 6000+ Engineers
- 200+ Enterprise Clients
Start your journey with Excis and grow with us
What You'll Do:
- Partner Relationship Management: Own and nurture strategic relationships with subcontractor partners, acting as their primary contact to ensure engagement and satisfaction.
- Contract and Rate Negotiations: Lead the preparation, negotiation, and maintenance of service-level agreements and rate cards that reflect competitive and cost-effective pricing.
- Performance Monitoring and Partner Sourcing: Monitor partner KPIs and service quality, resolve escalations efficiently, and source/onboard new subcontractor partners to meet capacity and strategic needs.
What You'll Need:
- Relevant qualifications in Business, Management, or related field.
- Proven experience in account management, partner/vendor management, or subcontractor coordination within IT services or related sectors.
- Strong negotiation, contract management, and stakeholder communication skills.
- Ability to manage multiple partner accounts across different countries and time zones independently.
- Analytical mindset focused on service performance, cost control, and continuous improvement.
At Excis, you will be part of a collaborative and innovative global team driving industry-leading IT solutions. We prioritize professional growth, continuous learning, and provide opportunities to make a tangible impact. Enjoy a supportive environment with competitive compensation, meaningful career advancement, and the chance to contribute to the success of a global leader in IT services.
Ready to make a difference and grow your career? Apply now to join Excis in the Philippines and be at the forefront of IT support excellence
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