Store Manager

2 days ago

Mandaue City, Central Visayas, Philippines Robinsons Supermarket Corporation Full time ₱400,000 - ₱800,000 per year

Job Summary:

Responsible for achievement of sales and profitability, merchandising and shrinkage control, business analysis, customer service, and people management of the entire store.

Job Description:

Sales and Profitability:

  • Achieves sales versus target
  • Achieves EBIT and EBITDA versus target
  • Manages operating expenses effectively by implementing cost-effective plans

Merchandising and Shrinkage Control:

  • Maintains ideal Shelf Service Level (SSL)
  • Knowledgeable on product off-take particularly on fast-moving and best-selling merchandise
  • Ensures that merchandise display guidelines are strictly followed
  • Ensures that clean and fresh standards are observed in all departments
  • Maximizes marketing promotions through timely and proper execution
  • Ensures correct and timely implementation of space rentals
  • Ensures correct execution of category management
  • Supervises cycle count, and semi-annual, and annual inventory activities to ensure accurate results
  • Ensures that security measures and control procedures are in place
  • Ensures that market returns (Return to Vendor) are within allowable percentage

Business Analysis:

  • Reviews financial performance and identifies solutions to address business needs
  • Conducts monthly departmental reviews and implements programs to achieve financial targets
  • Initiates competitive study to identify opportunities that will help improve sales

Customer Service:

  • Ensures 100% compliance of all store personnel to customer service standards
  • Conducts customer needs analysis to identify areas for improvement in the store
  • Handles customer service-related complaints effectively

People Management:

  • Conducts objective and timely performance evaluation
  • Promotes personal and professional growth of direct hires through appropriate training and workshops to enhance competency
  • Ensures proper implementation of employee discipline at all times
  • Ensures 100% compliance with approved policies and procedures

Reportorial and Other Requirements:

  • Prepares departmental sales analysis
  • Prepares annual and semi-annual performance appraisals
  • Performs stock correction requests
  • Ensures application of local permits and licenses not covered by the company's Liason Officer
  • Recommends community sponsorship activities as part of the store's social responsibility
  • Prepares and approves SAP-related requirements

Job Key Qualifications:

  • Candidate must possess at least a Bachelor's/College Degree in Business Administration or its equivalent
  • Required skills: Excellent leadership skills, analytical, basic problem-solving skills
  • At least 3 years of working experience in the related field is required for this position
  • Applicants must be willing to work at The Marketplace Cebu.

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