Project Coordinator

Employment Type: Full-Time Employment Work Setup: Onsite onboarding for two to four weeks, followed by a transition to a remote setup.

Work Schedule: Night Shift (Following Pacific U.S. Time Zone)

Location: Eastwood, Libis, Quezon City

Salary Package: 35,000 to 45,000 PHP/Monthly

Job Description

Our client is seeking a proactive and highly organized Project Client Liaison to serve as the critical link between their Sales and Production teams. This role ensures that client expectations are communicated clearly, production milestones are met, and project updates flow smoothly between all stakeholders.

The ideal candidate is an excellent communicator, skilled at managing timelines, and thrives in a fast-paced environment where adaptability and follow-through are key.

Duties and Responsibilities:

• Act as the primary point of contact between the client, Sales team, and Production team
• Translate client requests into actionable tasks and deliverables for the Production team
• Monitor project timelines and deliverables to ensure deadlines are met
• Schedule and facilitate internal and client-facing meetings
• Track scope changes and ensure all adjustments are communicated, documented, and approved
• Anticipate and flag potential delays, bottlenecks, or misalignments between client expectations and production bandwidth
• Ensure that all stakeholders are aligned and updated on progress through regular status reports or check-ins
• Coordinate task assignment and follow-ups with the appropriate team members
• Assist in maintaining documentation, project tracking systems, and communication logs

Job Requirements:

• Bachelor's degree of any related field
• 2-4 years of experience in project coordination, account management, or client-facing roles
• Excellent written and verbal English communication skills
• Strong organizational skills and attention to detail
• Demonstrated ability to manage multiple projects simultaneously and adapt to shifting priorities
• Experience working with US based clients
• Familiarity with project management tools (e.g., Trello, Asana, , or similar)
• Ability to work independently while collaborating effectively with remote teams

What we're looking for:

• Clear and professional phone presence
• Organized and detail-oriented; able to manage multiple tasks and deadlines without dropping the ball
• Self-starter who's comfortable working independently and taking initiative
• Able to anticipate needs and adapt to changing priorities
• Calm under pressure and solution-oriented when faced with challenges
• Passionate for learning and professional growth, and someone who is not afraid to ask questions and be open to learning.

About Intelassist

Established in 2007, Intelassist is a remote staffing organization that originated from a collaboration between US-based industry professionals and an experienced operational team in Manila, Philippines. Our US team brings over 20 years of experience in engineering, manufacturing, IT, finance, and high-level operations, while our Manila-based team offers over 15 years of experience in delivering exceptional support to global enterprises.

Our coast-to-coast US offices, in collaboration with our dedicated employees in the Philippines, enable us to deliver results to clients in various markets and for a wide range of roles. With over 15 years of experience in the BPO industry, Intelassist places a strong emphasis on organizational resilience and social stewardship to foster lasting, meaningful partnerships within our team and with our clients.

At the core of our business lie our people. Our ability to recruit, train, and, most importantly, retain exceptional team members is not only what enables Intelassist to attract the region's finest talent but also what bestows stability upon our clients through reduced turnover and tangible outcomes.

With a workforce of slightly over 1,000 employees, we strike a balance – substantial enough to possess profound insight into the Business Process Outsourcing (BPO) industry, yet intimate enough to maintain the family-like, high-energy work atmosphere that our candidates seek.

At Intelassist, we specialize in sourcing, training, and retaining top-tier talent, each exclusively dedicated to meeting our clients' unique needs. Our proven track record and local presence ensure that Intelassist clients enjoy increased productivity, reduced staff turnover, and significant cost savings.

What benefits await you by joining Intelassist?

• Global career advancement and networking opportunities.
• Access to both virtual and on-site intensive courses for career and personal development enhancement.
• Monetary rewards for successful referrals that are hired.
• Guaranteed weekends off and a total of 20 paid leave days upon regularization.
• Collaborative work environment
• Eligibility for Health Maintenance Organization (HMO) coverage starting from the first month of employment, with coverage of up to 100,000 PHP per illness.

WHY INTELASSIST?We grow together. We value your effort. We aim to empower you.