
Customer Service Associate
4 days ago
Client Profile: This company is one of the leading IT companies that is providing IT Consultancy and data analysis. They have been in the industry for almost 58 years
Position: Customer Service Associate
Company Industry: IT Company
Location: Taguig City/Pasay City
Salary Offer: Php25,000-Php30,000
Work Schedule: Shifting Schedule
Work Set Up: Onsite
Benefits:
Government Mandated Benefits
Sick Leave Credits
Vacation Leave Credits
13th Month Pay
HMO
Job Requirements:
Bachelor's Degree holder
With at least 2-3 years customer service experience is an advantage
Amenable to attend interviews
Willing to work either in Pasay or Taguig
Can start as soon as possible
Job Responsibilities:
Oversee critical processes and identify areas for improvement and optimization.
Build and maintain strong stakeholder relationships while ensuring successful project execution
Assist the team in implementing process enhancements to boost efficiency and productivity.
Gather, analyze, and interpret data to support informed decision-making.
Lead initiatives focused on process automation and digital transformation.
Ensure compliance with quality standards and regulatory requirements.
Offer guidance, training, and mentorship to junior team members.
Other task may be assigned by immediate superior
Recruitment Process: (Online)
Initial Interview
Second Interview
Final Interview
Job Offer
Look for Ms. Yanna
Job Types: Full-time, Permanent
Pay: Php20, Php40,000.00 per month
Benefits:
- Paid training
Work Location: In person
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