Associate III Technical Support Role

6 days ago


Nichols McKinley P, Philippines Ascendion Full time ₱300,000 - ₱360,000 per year

Technical Support Representative (L1)

Responsible for delivering front-line assistance to our external client. This role focuses on helping customers with technical concerns, navigating the platform, and resolving general issues through phone, email, and chat.

Key Responsibilities:

  • Deliver technical assistance via phone, email, and chat channels.
  • Handle inbound and outbound calls within defined service levels.
  • Diagnose and resolve Level 1 issues related to user experience and platform operations.
  • Accurately log all customer interactions and solutions provided.
  • Escalate complex or unresolved issues to higher-level support teams.
  • Stay updated on client systems and support tools.

Job Types: Full-time, Permanent

Pay: Php25, Php30,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person


  • Purchasing Associate

    2 weeks ago


    Nichols - McKinley, Philippines Comrise Full time $70,000 - $120,000 per year

    Overview:We are looking for a detail-oriented and proactive Purchasing Associate to join the purchasing team of one of the leading electronics manufacturing companies globally. This role is responsible for sourcing materials, managing supplier relationships, and ensuring timely and cost-effective purchasing to support business operations.Key...


  • Nichols - McKinley P, Philippines J-K Manpower Full time ₱300,000 - ₱360,000 per year

    Client Profile: This company is one of the leading IT companies that is providing IT Consultancy and data analysis. They have been in the industry for almost 58 yearsPosition: Customer Service AssociateCompany Industry: IT CompanyLocation: Taguig City/Pasay CitySalary Offer: Php25,000-Php30,000Work Schedule: Shifting ScheduleWork Set Up:...

  • Technical Lead

    1 week ago


    Nichols - McKinley P, Philippines GEDI CONSTRUCTION DEVELOPMENT CORPORATION Full time ₱840,000 per year

    Key Responsibilities· Participate in project bidding and proposal preparation.· Support evaluation, documentation, and contract negotiations.· Build partnerships with local stakeholders.· Coordinate with cross-functional, multicultural teams.Qualifications· Experience in renewable energy projects (solar, wind, hydro, storage).· Strong background in...


  • Cebu City P, Philippines Strategic Office Support Inc. Full time ₱900,000 - ₱1,200,000 per year

    Now Hiring: Healthcare Customer Service Associate (Onsite – Cebu IT Park)Work Location: Ebloc 3 Building, Padriga St., IT Park, Lahug, Cebu CityWork Schedule: Schedule aligned with U.S. client operationsAbout the RoleWe are looking for passionate and career-driven Healthcare Customer Service Associates to support U.S.-based clinics and healthcare...


  • Nichols - McKinley, Philippines UpSkill MNL Full time ₱630,000 - ₱840,000 per year

    About the RoleWe are looking for an Investor Engagement Associate to join our team in BGC, Taguig. In this role, you will support our Investor Engagement Team by handling investor communications, conducting research, and analysing investor data. You will play a key part in projects related to Annual General Meetings, M&A transactions, and corporate...

  • HIRING CSR

    2 weeks ago


    Nichols - McKinley, Philippines Ascendion Full time ₱20,000 - ₱28,000 per year

    Job Setup: FULL ONSITEJob Location: BGC TAGUIG - 31st St.Job Shift: Shifting (Mid-Night)Ideal candidate = Immediate JoinersBENEFITS: Non-taxable allowances, Attendance bonus, night differential, leave credits convertible into cash, HMO, etc.Job Description:As a Customer Service Representative, you will be responsible for handling escalated service calls from...


  • Nichols - McKinley P, Philippines IT by Design Full time ₱360,000 - ₱540,000 per year

    IT Analyst/IT Service Desk (L1/L2 Support)Location: PhilPlans Corporate Center, BGC – TaguigWork Setup: 100% Onsite, Night ShiftAbout the RoleWe're looking for a proactive and customer-focused IT Analyst / IT Service Desk Engineer to join our growing team at IT By Design. In this role, you'll provide technical support to global clients and help ensure...

  • IT Specialist

    1 week ago


    Nichols - McKinley P, Philippines Emerging Power Incorporated Full time ₱240,000 - ₱360,000 per year

    Job descriptionResponsibilities:Provide prompt and effective system user support via email, phone, or in-person interactions.Troubleshoot and resolve system-related issues, ensuring minimal downtime and disruption to operations.Assist users with system navigation, account setups, password resets, and other basic technical tasks.Maintain system integrity by...

  • Vice President

    2 weeks ago


    Nichols - McKinley, Philippines JPMorganChase Full time $104,000 - $130,878 per year

    JOB DESCRIPTIONWe have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.Job SummaryAs a Business Transformation Developer within our Transformation Team, your role will be focusing on supporting our growing Automation Platform for COS and managing a growing team of automation developers. You will...


  • Nichols - McKinley P, Philippines IT by Design Full time ₱360,000 - ₱540,000 per year

    Global IT Help Desk L1.5Location: PhilPlans Corporate Center, BGC – TaguigWork Setup: 100% Onsite, Night ShiftQualifications:At least 1 year and 9 months in IT Service Desk, Technical Support, or related rolesExperience supporting international clients (US, EMEA, AUS)Strong English communication skills (written & spoken)Active Directory, Office 365...