In-house Collection Staff

2 weeks ago

Cebu City, Central Visayas, Philippines Sumisho Motor Finance Corporation Full time ₱40,000 - ₱120,000 per year
  • Collect the branch's accounts receivables and/or other debts owed to Sumisho through effective collection callouts.
  • Encode all collection efforts in the collection tool for efficient monitoring.

Outbound Collection Calls

a. Conduct regular calls to clients to follow up payment and monitor status of collection of accounts.

b. Manage client's concerns and queries regarding loan and resolve disputes.

c. Analyze and reconcile unpaid balances.

d. Ensure completion of collection worklist daily.

Collections Reporting

a. Encode all utilized Official Receipts in the DCR (Daily Collection Report) system for proper monitoring and control as necessary.

b. Encode all field collection reports in CAMS as necessary.

c. Encode results of negotiations during outbound call. Make necessary follow ups.

Field Coordination

a. Coordinate with field personnel for real-time collections updates and/or additional collections assignments from time to time.

b. Perform other related functions that may be assigned by the Branch Collections Team Lead as needed.

Job Qualifications:

  • The candidate must have bachelor's degree in any field.
  • With minimum of 1-year relevant working experience in outbound calls and collections.
  • Willing to be assigned in Cebu branch.

Job Type: Full-time

Work Location: In person

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