NO BPO EXPERIENCE REQUIRED

2 weeks ago

Cebu City, Central Visayas, Philippines YWA HUMAN RESOURCE CORPORATION Full time ₱150,000 - ₱250,000 per year

About the role

Exciting opportunity to join the call centre team at YWA HUMAN RESOURCE CORPORATION' as a Customer Service Representative. This is a full-time position located in Cebu Central Visayas. No prior BPO experience is required as full training will be provided. A generous signing bonus of 15K is on offer for successful candidates.

What you'll be doing

  1. Providing exceptional customer service over the phone to a diverse range of clients
  2. Resolving customer inquiries and complaints in a timely and professional manner
  3. Accurately documenting customer interactions and following all standard operating procedures
  4. Continuously developing your product knowledge to better assist customers
  5. Contributing to a positive team environment and supporting your colleagues

What we're looking for

  1. Strong communication and interpersonal skills with a customer-centric approach
  2. Excellent problem-solving and critical thinking abilities
  3. Demonstrated ability to work well in a team environment
  4. Basic computer literacy and typing skills
  5. A positive attitude and willingness to learn

What we offer

At YWA HUMAN RESOURCE CORPORATION', we are committed to providing our employees with a supportive and rewarding work environment. In addition to the generous signing bonus, we offer a competitive salary, comprehensive training, and opportunities for career advancement. Our employees also enjoy access to various health and wellness initiatives, as well as a range of other benefits to support work-life balance.

About us

YWA HUMAN RESOURCE CORPORATION' is a leading provider of call centre and customer service solutions. With a strong focus on delivering exceptional service, we work with a diverse range of clients across the Call Centre & Customer Service industry. Our company culture is built on a foundation of teamwork, innovation, and a commitment to the growth and development of our employees.

Apply now to join our dynamic team

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