Learning Operations Analyst

Join a High-Performance Culture That Drives Innovation and Excellence 

At Vertiv, we don't just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what's possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level. 

Why Vertiv?  

• High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.  
• Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it's about  accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.  
• Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you'll have the opportunity to expand your expertise and grow your career.  
• A Place for Everyone: Our commitment to inclusion ensures that all employee's unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated. 

Position Overview

Vertiv Global Learning Data Analytics and Technology (DAT) team is seeking a Learning Technology Analyst to support our modern workplace global digital learning platform. This role focuses on maintaining data quality within our Learning Management System (LMS), developing automations, and providing technical consultation for learning solutions. You will work closely with stakeholders across Vertiv company functions to optimize LMS features and ensure data integrity while supporting training initiatives.

Key Responsibilities

LMS Data Management & Quality:

• Execute and maintain data cleaning processes within the LMS
• Implement data quality standards and best practices
• Perform mass data updates and corrections
• Monitor and maintain data integrity across learning programs

API & Automation:

• Utilize Postman for data updates and retrieval where native LMS admin functions are insufficient
• Create automated workflows to connect LMS with other applications and data sources
• Test and validate automation processes
• Maintain documentation of API implementations and automated workflows

No-Code/Low-Code Development:

• Develop applications using tools like Google Appsheet
• Create applications external to the LMS to support Global Learning program needs
• Maintain and update applications as business needs evolve

Technical Consultation:

• Provide technical consultation for learning initiatives requiring integration with external tools or software
• Guide stakeholders on solutions involving multiple systems and complex processes
• Recommend and implement technical solutions for cross-platform training needs
• Support the development of integrated learning solutions

Qualifications

• Bachelor's degree in information technology, Computer Science, Information Systems, or related field
• OR equivalent combination of education and relevant work experience
• Strong experience with Learning Management Systems and their administrative functions
• Demonstrated experience in data cleaning and quality management
• Proficiency in API testing and implementation using Postman
• Experience in creating and maintaining automated workflows
• Strong consulting and stakeholder management skills
• Excellent problem-solving and analytical abilities
• Strong communication skills with ability to explain technical concepts to non-technical audiences
• Experience in documenting processes and creating technical specifications

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS:  Safety. Integrity. Respect. Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Think Big and Execute
• Act With Urgency
• Own It
• Drive Continuous Improvement
• Promote Transparent and Open Communication
• Learn and Seek Out Development 
• Foster a Customer-First Mindset
• Lead by Example