Project Implementation Officer

2 weeks ago

Pasig, National Capital Region, Philippines OFFSHORE BUSINESS PROCESSING INC. Full time $104,000 - $130,878 per year

Job Summary

  • HMO on Day 1
  • Receive promising perks and rewards
  • Experience travel opportunities
  • Get recognized for what you do
  • Achieve work-life balance
  • Improve exponentially with enhanced learning

Responsibilities

  • Understands BPO concept, strategy, goals and objectives from key performance indicators to operational metrics
  • Develop Project Plan/ Project Book for all start-up accounts
  • Communicate project details effectively to stakeholders and other department
  • Conduct weekly call updates to Clients on the status of each Implementation Stages
  • Leads multiple projects as assigned by the Director of Business Operations
  • Ensure that Service Level Agreements (SLAs) and Key Performance Metrics are met
  • Support and develop staff to improve efficiency and performance of the team
  • Drive and track process parameters critical to quality and process
  • Attend regular meetings with Management and client
  • Develop project management practices for team and coach/mentor team members, internal and external to the team
  • Proactively contribute ideas and give timely feedback to the Management Team
  • Submit weekly and monthly report to the client and Director of Business Operations
  • Disseminate client-specific information in a timely manner
  • Drive a positive and healthy working environment
  • Do any adhoc duties to be assigned by the Director of Business Operations

Requirements

  • Candidate must possess at least a Bachelor's/College Degree
  • At least 3 years' experience in a client facing role and being responsible for overall relationship development and ownership
  • Positive attitude, pleasing personality, passionate and self-motivated
  • Understand client's needs, participate in solutions development and effectively communicate to clients
  • Good background and experience in Project Management
  • Familiarity with Operational Excellence, Continuous/Process Improvement, and Total Quality Management concept is an advantage
  • Collaborate and motivate internal departments to ensure client needs are met and delivered
  • Demonstrates ability to develop and implement process improvement initiatives
  • Has Excellent written and oral communication skills
  • Proficient in a Microsoft Office Environment, specifically Word, PowerPoint and Excel
  • Willing and able to work on a shifting schedule and holiday
  • Must be willing to work in Ortigas and Cubao
  • Can start immediately

  • Project Implementation Officer

    1 week ago

    Pasig, National Capital Region, Philippines Offshore Business Processing Full time

    OverviewTalent Acquisition Specialist at Offshore Business Processing Pty LtdJob SummaryHMO on Day 1Receive promising perks and rewardsExperience travel opportunitiesGet recognized for what you doAchieve work-life balanceImprove exponentially with enhanced learningResponsibilitiesUnderstands BPO concept, strategy, goals and objectives from key performance...

  • Implementations Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines Boldr Full time

    A LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for boldr impact.We employ just over a thousand team members across five...

  • Project Officer

    2 weeks ago

    Pasig, National Capital Region, Philippines Suntrust Properties, Inc. Full time ₱104,000 - ₱130,878 per year

    Supervises all related work activities and assigned tasks being done on site based on submitted and approved work sequenceInterpret and execute plans and specificationsChecks work design and technical specifications if implemented correctly on siteEnsures project runs smoothly and works are completed within budget and on timeEvaluates and checks work...

  • Business Implementation Officer

    4 days ago

    Pasig, National Capital Region, Philippines IQ-EQ Full time ₱120,000 - ₱180,000 per year

    Company Description We're a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of...

  • Office Project Manager Role

    1 week ago

    Pasig, National Capital Region, Philippines beBeeProject Full time ₱600,000 - ₱800,000

    Project Coordinator OpportunityWe are seeking a self-starter to support our commercial office furniture projects by expertly managing quotations, procurement coordination, material takeoffs, vendor communication, and logistical project support across all project phases.This role involves coordinating quotations, procurement, material takeoffs, vendor...

  • Implementation Expert

    2 weeks ago

    Pasig, National Capital Region, Philippines beBeeImplementation Full time $60,000 - $75,000

    Boldr is a global organization that delivers client experiences and provides access to dignified work worldwide. We are a global team united by our desire to connect people with common values.Key Responsibilities:Collaborate with project managers to create schedules, task lists, and timelines.Assist in developing project plans, objectives, deliverables, and...

  • Experienced Implementation Professional

    2 weeks ago

    Pasig, National Capital Region, Philippines beBeeImplementationConsultant Full time $7,200 - $9,600

    Job SummarySeeking a seasoned Implementation Consultant with multi-family housing industry expertise to join our team. This pivotal role brings comprehensive product knowledge and project management skills to drive client satisfaction and success with software products.Manage implementation projects from initiation to completion, ensuring timely and...

  • Project Manager

    3 weeks ago

    Pasig, National Capital Region, Philippines SMITS, Inc. - IT Company of San Miguel Corporation Full time

    QualificationsGraduate of any Business administration courseAt least eight (8) years of solid experience in managing implementations of IT/software projectsImplemented at least five (5) full-blown projects and proficient in project and delivery execution.Capable of managing multiple projects for various clientsCan work in a fast-paced environmentHas exposure...

  • System Implementation Professional

    1 week ago

    Pasig, National Capital Region, Philippines beBeeImplementation Full time $60,000 - $80,000

    Implementation Specialist RoleThis role is responsible for supporting the setup and onboarding of brokerages with our real estate accounting tools. The ideal candidate will have a background in accounting, QuickBooks, or real estate back-office operations.The implementation specialist will guide clients through the implementation process, ensuring their...

  • IT Project Manager

    2 weeks ago

    Pasig, National Capital Region, Philippines Satellite Office Full time

    OverviewJoin to apply for the IT Project Manager (night shift) role at Satellite Office.Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.What is an IT...