Sr. Fintech App Support Engineer

2 weeks ago

Mandaluyong City, National Capital Region, Philippines Bria Homes, Inc Full time ₱600,000 - ₱800,000 per year

Job Description

  • Develop operational strategies and act as a subject matter expert on microservices and distributed systems for fintech applications
  • Lead and coordinate incident response efforts, ensuring timely resolution and minimizing impact on operations
  • Proactively diagnose and resolve issues using in-depth log analysis, and prevent recurring problems
  • Continuously improve processes by identifying inefficiencies and applying solutions to improve service reliability
  • Create and maintain comprehensive documentation of known issues, workarounds, and resolutions
  • Conduct knowledge sharing sessions and workshops within the team
  • Be a member of a 24x7 shifting rotation

Qualification

About you: Bachelor's degree in any Information Technology or Engineering course

  • Demonstrated ability in supporting critical production services and optimizing operations through automation and process improvements
  • Strong understanding of SRE principles: e.g. observability, SLOs, eliminating toil

At least 5 years experience working with the following:

  • Supporting critical production services, including response to major incidents and outages
  • Working in large-scale distributed systems as an SRE or DevOps engineer
  • Logging and monitoring: Splunk, Prometheus, or other APM & observability tools
  • Incident management: PagerDuty, ServiceNow
  • Version Control: Git

PLUS POINTS: Operations experience in e-commerce, Payments systems, or financial services

  • Container Orchestration: Docker, Kubernetes
  • Experience with cloud platforms (e.g. AWS, Azure)
  • Proficient in scripting languages (e.g. Python, Shell)
  • Relevant certifications in any of the key skills
  • Familiarity with SQL queries for troubleshooting

Job Type: Full-time

Pay: Php60, Php80,000.00 per month

Benefits:

  • Health insurance
  • Life insurance

Education:

  • Bachelor's (Preferred)

Experience:

  • large-scale distributed systems as an SRE or DevOps engineer: 5 years (Preferred)
  • Strong understanding of SRE principles: 5 years (Preferred)

Work Location: In person

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