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Customer Service Assistant
2 weeks ago
Duties and Responsibilities:
- Assisting in furnishing the units for Airbnb
- Upload the listings and edit info in Airbnb for booking
- Manage incoming inquiries during office hours(9-6) and out of office hours. (6pm-10pm, not standing by, but need to reply)
- Record the income and submit to finance,
- Follow communication procedures, guidelines and policies
Qualification:
- Proven customer support experience or experience as a Client Service Representative
- At least 1 year experience in Customer Service
- MUST be knowledgeable or have an experience with AGODA, BOOKING.COM, TRIP and AirBnb
- Strong complaint handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- CAN WORK ON NIGHT SHIFT OR SHIFTING SCHEDULE ON ROTATION BASIS
- WILLING TO BE ASSIGN IN ASEANA, PARANAQUE
- CAN START ASAP
Job Type: Full-time
Pay: Php18, Php20,000.00 per month
Work Location: In person