Product Support Intern

8 hours ago

Manila, National Capital Region, Philippines Thales Full time ₱250,000 - ₱500,000 per year
Location: Maynila, Philippines

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we're driven by a mission to build a future we can all trust.

In the Philippines, Thales has been a trusted partner for over 20 years, supporting key customers across civil aviation, defence, and digital identity and security sectors. From banking and telecommunications to government services, Thales continues to provide solutions in technological advancements that bolster national security and enhance local defence capabilities.

Imperva Product Support Intern

The time for Imperva's Intern Program is here Join our global Customer Success Team as a Product Support Intern for a 6-month paid internship that offers personal & professional development, a collaborative community, and countless learning opportunities to shape your overall growth.

Imperva is an analyst-recognized, cybersecurity leader—championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most.

Job Summary

The Product Support Intern is a self-starter, looking for a unique growth opportunity. This intern will be responsible for an array of tasks and projects that will challenge, inspire, and pave the foundational building blocks of their career.

As a Product Support Intern you will:

  • Respond to customer inquiries utilizing both phone and Service Now case management system
  • Contribute to department attainment of organizational objectives and high customer satisfaction.
  • Write and update knowledge base articles
  • Gain experience working in Cybersecurity 
  • Observe, analyze, and propose process improvements suggestions and/or reports

Qualifications:

  • Good analytical and problem-solving skills
  • Strong written and verbal communication skills
  • Ability to Document a Technical Issue for escalation
  • Organized and able to manage multiple projects in a timely manner
  • Displays excellent judgement, maturity, and enthusiasm
  • Located in Manila so that you would be able to travel to work atleast 3 days a week
  • Available to work full-time Monday-Friday
  • Currently enrolled full-time in a Bachelor's/Master's program pursuing a degree in cybersecurity, computer science or other related IT degree.
     

Legal Notice

Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.   

At Thales, we're committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you'll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.

  • Product Manager Intern

    2 weeks ago

    Manila, National Capital Region, Philippines Coinbase Careers Page Full time ₱1,500,000 - ₱2,500,000 per year

    Ready to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...

  • Production Support

    2 days ago

    Manila, National Capital Region, Philippines Exegy Full time ₱1,200,000 - ₱2,400,000 per year

    About ExegyExegy is a global leader in intelligent market data, advanced trading systems, and future-proof technology. Exegy serves as a trusted partner to the complete ecosystem of the buy-side, sell-side, exchanges, and financial services technology firms around the globe. Headquartered in St. Louis with regional offices in North America, the UK/Europe and...

  • Product Design Intern

    2 weeks ago

    Manila, National Capital Region, Philippines Coinbase Careers Page Full time $7,200 per year

    Ready to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...

  • Product Design Intern

    2 weeks ago

    Manila, National Capital Region, Philippines Coinbase Careers Page Full time $7,200 per year

    Ready to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...

  • MANILA Offshore Non-voice Support

    1 week ago

    Manila, National Capital Region, Philippines Support Services Group Full time ₱900,000 - ₱1,200,000 per year

    Work arrangement: 100% Onsite roleType of employment: Full-timeAccount: Non-voice International AccountsKey Responsibilities:As a Non-voice Agent, you'll be at the forefront of customer interactions, proactively and reactively handling queries and escalations. Your role will include:Responding to customers concerns and inquiries.Engaging with customers...

  • Product Support Coordinator

    1 week ago

    Manila, National Capital Region, Philippines Goway Travel Full time ₱800,000 - ₱1,200,000 per year

    PRODUCT SUPPORT COORDINATORJob Type: Full TimeLocation: Hybrid Reporting to: Products Team Lead- ManilaJob purpose:INA Prime Solutions is our BPO line of business in Manila, PH at Goway Travel Ltd. Our mission is to empower businesses through seamless outsourcing solutions, leveraging skilled workforce to drive operational excellence and client...

  • Product Support Engineer

    2 days ago

    Manila, National Capital Region, Philippines Exegy, Inc Full time ₱60,000 - ₱120,000 per year

    About ExegyExegy is a global leader in intelligent market data, advanced trading systems, and future-proof technology. Exegy serves as a trusted partner to the complete ecosystem of the buy-side, sell-side, exchanges, and financial services technology firms around the globe. Headquartered in St. Louis with regional offices in North America, the UK/Europe and...

  • Product Support Engineer

    2 days ago

    Manila, National Capital Region, Philippines Exegy Full time ₱1,200,000 - ₱2,400,000 per year

    About ExegyExegy is a global leader in intelligent market data, advanced trading systems, and future-proof technology. Exegy serves as a trusted partner to the complete ecosystem of the buy-side, sell-side, exchanges, and financial services technology firms around the globe. Headquartered in St. Louis with regional offices in North America, the UK/Europe and...

  • MANILA Offshore Non-voice Support Agent

    2 days ago

    Manila, National Capital Region, Philippines Support Services Group Full time ₱150,000 - ₱250,000 per year

    Work arrangement: 100% Onsite roleType of employment: Full-timeAccount: Non-voice International AccountsKey Responsibilities:As a Non-voice Agent, you'll be at the forefront of customer interactions, proactively and reactively handling queries and escalations. Your role will include:Responding to customers concerns and inquiries.Engaging with customers...

  • Product Support Consultant

    2 weeks ago

    Manila, National Capital Region, Philippines SupportYourApp Full time $20,000 - $40,000 per year

    Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...