CSA Part-Time Buffer Agent for a High Quality Renewed Devices
12 hours ago
140756
Is This YOU? Then We Want to Meet You
- At least 1 year of experience.
- Excellent oral and written communication skills
- Someone who's got exposure and some basic familiarity with Apple Products is a plus factor
- 10Mbps minimum speed and 12G Ram is going to be preferred since we'll be accessing a lot of tools and will soon be handling voice too."
Who We Are:
At LTVplus, we're all about delivering WOW-worthy customer experiences for brands worldwide. We're a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.
Your Mission Will Be To:
- The main tasks will be answering phone calls and handling customer emails.
- We sell on 8 different marketplaces, and just about all of them have different return rules and regulations for communication.
- It is imperative that the customer service agent takes accurate notes on the customer's profile when any communication has been made as well as shows strong attention to detail skills.
- Software/platforms required: Slack, Edesk, Seller Cloud, Shipstation
- Marketplaces: Walmart, Amazon, (and likes) Return Log Sheets Gsuite Apps
- Team Player
- Excellent Customer-Centric Communication Skills
- Multitasking Ability
- Attention to Detail
- Time Management & Prioritization
- Problem-Solving Skills
- Tech-Savviness
- Adaptability & Flexibility
Click Here - Your First Days at LTVplus: What to Expect
Note: Only shortlisted candidates will be contacted.
HOOP: Monday 9 am - 11 am ET(flexible)
And when we have an SL, PTO's or Emergency PTO.
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Makati City, National Capital Region, Philippines LTVplus Full timeIs This YOU? Then We Want to Meet You At least 1 year of experience.Excellent oral and written communication skillsSomeone who's got exposure and some basic familiarity with Apple Products is a plus factor10Mbps minimum speed and 12G Ram is going to be preferred since we'll be accessing a lot of tools and will soon be handling voice too."If this sounds...
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