Executives-Customer Care Voice-Inbound
3 days ago
- Generic candidate requisition for all BPO requirements in MOA.
- Interact with customers and provide them with information and assistance.
- Create, manage, and drive closure on service requests.
- Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal departments to find resolution for customer query/issues/concerns.
- Typically handles straightforward problems/issues and refers more complex issues to senior staff.
- Provide excellent customer service by focusing on providing a great experience.
- With at least one (1) year international voice BPO experience
- Good or above average English communications skills
- Strong customer orientation skills
- Amenable to work onsite
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Executives-Customer Care Voice-Inbound
3 days ago
Philippines EXL Full time ₱150,000 - ₱250,000 per yearDescriptionGeneric candidate requisition for all BPO requirements in ALA.ResponsibilitiesInteract with customers and provide them with information and assistance.Create, manage, and drive closure on service requests.Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal departments to...
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Executives-Customer Care Voice-Inbound
3 days ago
Philippines EXL Full time ₱150,000 - ₱250,000 per yearDescriptionGeneric candidate requisition for all BPO requirements in QC.ResponsibilitiesInteract with customers and provide them with information and assistance.Create, manage, and drive closure on service requests.Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal departments to find...
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Senior Executive-Customer Care Voice-Inbound
3 days ago
Philippines EXL Full time ₱900,000 - ₱1,200,000 per yearDescriptionClassroom Management/Modules/Up-training/Initiatives/QualityLead and co-lead new hire classes and continuing education training for both new hire trainees and tenured agentsMonitors and completes daily attendance tracking during the entire process training until nestingFormulates effective activities, exercises or assessments for learning...
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Customer Care Associate
3 weeks ago
, Metro Manila, Philippines Caldwell Communications Full timeCustomer Care Associate - Chat/Non Voice - START ASAP Join to apply for the Customer Care Associate - Chat/Non Voice - START ASAP role at Caldwell Communications Customer Care Associate - Chat/Non Voice - START ASAP 6 days ago Be among the first 25 applicants Join to apply for the Customer Care Associate - Chat/Non Voice - START ASAP role at Caldwell...
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Customer Care Associate
2 weeks ago
, Metro Manila, Philippines NTT DATA North America Full timeOverview As a Customer Care Specialist (Tier 1), you will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team-driven and fast-paced work environment. Successful incumbents will have a keen...
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Retail Non-Voice Customer Care Specialist
2 weeks ago
, Metro Manila, Philippines Caldwell Communications Full timeRetail Non-Voice Customer Care Specialist - Start ASAP Join to apply for the Retail Non-Voice Customer Care Specialist - Start ASAP role at Caldwell Communications For regular employees, we offer an industry-leading benefits package that includes: Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave...
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Customer Care Specialist-1
5 days ago
, , Philippines Dynata Full time**Customer Care Specialist**We are seeking a dynamic and results-driven **Customer Care Specialist** to join our team. This role is pivotal in driving customer satisfaction, retention, and growth. You will be responsible for nurturing relationships with existing clients, identifying upsell opportunities, and converting inbound leads into loyal...
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Assistant Manager-Customer Care Voice-Claims
3 weeks ago
, Metro Manila, Philippines EXL Full timeOverview Assistant Manager-Customer Care Voice-Claims - FNOL We are seeking a Customer Service Representative to assist customers with their inquiries via calls, chat, and emails, encompassing generic queries, account/application status, and insurance-related concerns. The ideal candidate will demonstrate ownership, providing timely resolutions while...
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BPO Customer Care Associate
2 weeks ago
, Metro Manila, Philippines NTT DATA North America Full timeJob Title Customer Care Specialist (Tier 1) Overview You will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team‑driven and fast‑paced work environment. Successful incumbents will have a...
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Customer Success Lead
3 days ago
Philippines (Remote) Abby Care Full time $60,000 - $80,000 per yearAbout Abby CareMaking family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving.Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care...