Web Administrator

23 hours ago

Pasig, National Capital Region, Philippines Satellite Office Full time ₱450,000 - ₱1,350,000 per year

Key Responsibilities

  • Site Management & Optimization

  • Own the daily operations and performance of our Shopify Plus stores

  • Proactively identify opportunities to improve site functionality, navigation, and user experience
  • Monitor and optimize internal search functionality to better align with customer behavior and marketing priorities
  • Ensure site content adheres to brand guidelines and provides a consistent visual experience
  • Content & Merchandising Updates – Manage homepage banners, seasonal content updates, and ensure timely publishing of product and collection pages in coordination with merchandising and marketing teams.
  • QA & Site Launch Readiness – Conduct regular site audits and pre-launch quality assurance checks for mobile responsiveness, broken links, app performance, and content accuracy.

  • Workflow Documentation – Maintain clear documentation of site changes, app configurations, and workflows using project management tools

  • Analytics & Tracking

  • Manage and maintain Google Tag Manager and Google Analytics 4 implementations

  • Ensure accurate tracking of eCommerce events, conversions, and marketing campaigns
  • Identify and troubleshoot data inconsistencies or drops in performance

  • Vendor & App Liaison

  • Serve as a point of contact for external partners including developers, app support teams, and Shopify support

  • Manage and troubleshoot third-party app integrations and recommend new tools as needed

  • Issue Resolution & Technical Support

  • Investigate and resolve issues related to order flows, checkout, product pages, and app conflicts

  • Log, track, and resolve bugs and outages in a timely manner

  • Site Enhancements

  • Recommend and help implement features that improve UX, conversion rates, and site speed

  • Collaborate with marketing, design, and merchandising teams to support campaign launches and seasonal promotions

Must-Have Qualifications

  • 2+ years of experience managing Shopify Plus stores
  • Proficiency with Google Tag Manager and Google Analytics 4
  • Strong troubleshooting and problem-solving skills
  • Basic understanding of UX/UI principles and responsive design
  • Ability to work independently and respond quickly to issues or requests
  • Professional, can-do attitude with strong organizational and communication skills
  • Familiarity with maintaining design consistency and brand guidelines

Nice-to-Haves

  • Background in User Experience (UX) design or Conversion Rate Optimization (CRO)
  • Light development experience including Liquid, HTML, and CSS
  • Experience with Shopify Scripts, custom checkouts, or B2B Shopify features
  • Familiarity with TikTok Shop, Klaviyo, Lootly, Intelligems, Doofinder, Rebuy, or similar tools
  • Experience working with cross-functional teams (marketing, creative, operations)

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