Dining Supervisor

2 days ago

Manila, National Capital Region, Philippines Obic Group of Companies Full time ₱294,000 - ₱297,000 per year
  • Follow the Obic Group of Companies policies and procedures.
  • Manage operations with passion, integrity, and knowledge while promoting the culture and values of the Obic Group of Companies.
  • Implement new company policies and procedures by developing plans and instructing staff.
  • Effectively manage the restaurant in the absence of the Restaurant Manager and Kitchen Supervisor.
  • Coordinate daily Front of the House and Back of the House restaurant operations.
  • Deliver superior service and maximizing customer satisfaction.
  • Respond efficiently and accurately to customer queries & complaints.
  • Regularly review product quality.
  • Meet and greet customers, organize table reservations and offer advice about menu choices.
  • Create a positive guest experience by delivering a high level of service and ensuring that all staff engage guests to understand their needs and exceed expectations.
  • Organize and coordinate the operation of the restaurant during scheduled shifts.
  • Appraise staff performance and provide feedback to identify any problems, concerns, and opportunities for improvement.
  • Provide coaching and feedback to staff and assess performance on a constant basis.
  • Check the front of the house stock levels, order supplies and prepare cash drawers and petty cash.
  • Estimate future needs for goods, kitchen utensils and cleaning products.
  • Maintain high standards of quality control, hygiene, and health and safety; and ensure compliance with sanitation and safety regulations.
  • Manage the restaurant's good image and suggest ways to improve it.
  • Create and execute plans for department sales, profit and staff development.
  • Control operational costs and identify measures to cut waste.
  • Consistently monitor product and labor costs to remain within goals.
  • Promote the brand in the local community through word-of-mouth and restaurant events.
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads).
  • Recruit, train and manage new and current employees on proper guest services principles and practices and motivate staff.
  • Implement policies and protocols that will maintain future restaurant operations.
  • Identify, delegate responsibilities and provide direction to staff to ensure objectives are met and excellent service is consistently achieved.
  • Monitor and maintain the POS System.
  • Assist in new menu implementation.
  • Develop and implement creative solutions to areas of improvement.
  • Assist in conducting staff and daily pre-shift meetings.
  • Assist in any areas of the restaurant when staffing constraints require.
  • Other aspects that may be assigned by the Restaurant Manager, the Kitchen Supervisor, and senior management.
  • Complete the specifications outlined in your Employment Contract.

Job Types: Full-time, Permanent

Pay: From Php24,500.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Employee discount
  • Paid training

Work Location: In person

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