
Instructional Designer
4 days ago
INSTRUCTIONAL DESIGNER
Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent
ROLE OVERVIEW
We are looking for an Instructional Designer to be part of our team.
- This role is to design and develop engaging, effective, and scalable learning experiences for our workforce.
- This role plays a key part in supporting employee development and operational excellence in a fast-paced BPO environment. The ideal candidate has a strong understanding of instructional design principles, adult learning theory, and e-learning technologies.
MAIN RESPONSIBILITIES
Learning Design & Development
- Design learning materials and experiences for instructor-led training (ILT), virtual instructor-led training (vILT), and self-paced e-learning (CBT).
- Apply instructional design models (e.g., ADDIE, SAM) to structure content for maximum learning impact.
- Create storyboards, scripts, and course outlines aligned with learning objectives.
Collaboration with Stakeholders
- Work closely with subject matter experts (SMEs), trainers, and business leaders to gather content, validate accuracy, and align learning outcomes with business needs.
- Participate in project planning and content review meetings to ensure timely development of training materials.
Content Authoring & Multimedia
- Develop interactive learning content using tools such as Articulate Storyline, Rise, Adobe Captivate, and Canva.
- Integrate graphics, audio, video, and quizzes to enhance learner engagement.
- Ensure all content is accessible, culturally appropriate, and visually aligned with brand standards.
Quality Assurance
- Review and test courses for accuracy, functionality, grammar, and learner experience prior to deployment.
- Ensure training materials meet quality, compliance, and accessibility standards.
Continuous Improvement
- Evaluate training effectiveness using feedback, assessments, and course analytics.
- Recommend improvements based on learner feedback and business performance data.
- Stay updated with instructional design trends, tools, and best practices.
REQUIREMENTS
- Experience: 2+ years of experience in instructional design or learning content development.
- Experience working in a BPO or fast-paced corporate environment is an advantage.
- Training delivery background is an advantage.
- Technical Skills: Proficient in e-learning development tools (e.g., Articulate Storyline, Rise, Adobe Creative Suite).
- Comfortable using LMS platforms for testing, uploading, and organizing courses.
- Soft Skills: Strong communication, collaboration, and stakeholder management skills.
- Attention to detail, time management, and creative problem-solving.
- Ability to work independently and manage multiple projects simultaneously.
- Able and willing to work on a shifting schedule.
- Willing to work on a hybrid setup and the site is at 6th Floor Tower 1 Rockwell Business, Ortigas, Pasig
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