Post-Sales Support Engineer

5 days ago

Baguio City, Cordillera, Philippines Advantest Full time ₱1,500,000 - ₱3,000,000 per year

Job summary

Responsible for managing the account in providing post-sales customer support services or field servicing to company's local and overseas customers. Customers support services or field service servicing include Production Yield Improvement, Test Program Debugging, Installation, Relocation, On-site remedial, field change orders (FCO), etc.

Job responsibilities

  • Lead the local post-sales team to achieve positive customer experience leading to highly satisfied customers in the usage of our products.
  • Provide after-sales service support for Advantest's advanced automated test and handling equipment such as installation, acceptance, upgrading, etc.
  • Provide solutions and improvement in Production efficiency and support Test operations in achieving optimized equipment utilizations
  • Identify Assist/Lead technical projects/problem resolutions for customers.
  • Identify opportunities for solution business in collaboration with Service Sales team.
  • Ensure deliverables in service contracts are met.
  • Provide technical inputs to factory for product improvements/new designs.
  • Provide consultancy services to customers for equipment performance improvements.
  • Assist/Lead equipment integration to customer's factory automation systems.
  • Provide Engineering and Technical support such as debugging test programs and test hardware.
  • Build effective internal relationships with colleagues; work both inter-departmentally and cross-functionally as needed for project assignments.
  • The short-listed candidate possesses the capabilities that may lead to a role as a Post-Sale Support manager in the future.
Qualifications
  • Minimum Bachelor's Degree in Electronics / Electrical Engineering with 4 to 6 years of working experience in semiconductor manufacturing industry.
  • Experienced in handling semiconductor ATE equipment such as Tester & Handler.
  • Knowledgeable in C++, script programming and 93000 software/debugging tools will be an added advantage.
  • Possess Data driven problem solving skill and a quality mindset. 
  • Understand OEE (overall equipment effectiveness) and drive improvements
  • Knowledge in smart factory and production solutioning
  • Some experience in project management preferred.
  • Strong problem solver with good technical capabilities, good communication skill, self-motivated, customer focus and result oriented.
  • Occasional travel required, sometimes on short notice.

  • Project Sales Engineer

    3 days ago

    Baguio City, Cordillera, Philippines Firefly Electric & Lighting Corp. Full time ₱30,000 - ₱60,000 per year

    About the RoleLocation: Baguio, La Union, PangasinanRole Type: Full-timeDepartment: Commercial - Sales Professional Key AccountsReporting to: Regional Sales ManagerAs a Project Sales Engineer (Project Accounts Officer - PAO), you will directly communicate with the Developers, Contractors, Architects, Fabricators, and professionals involved in the business....

  • Sales Analyst

    7 days ago

    Baguio City, Cordillera, Philippines Adverva Technologies Inc. Full time ₱250,000 - ₱350,000 per year

    We are looking for a Sales Analyst who will support our sales team by preparing quotations, analyzing costs, computing margins, and coordinating with purchasing and technical teams. This role is ideal for Accounting, Finance, or Business Administration graduates who are strong with numbers, detail-oriented, and enjoy working with spreadsheets and...

  • Wire Bond Engineering Support

    5 days ago

    Baguio City, Cordillera, Philippines Test Solution Services Inc Full time ₱180,000 - ₱216,000 per year

    · Graduate of Engineering Course (BS in ECE, Electronics, CoE, Mechatronics, Mechanical)*Fresh graduate are also encourage to apply· Experience in semiconductor industry on wire bond or die attach machines is an advantage· Willing to assign at Loakan Rd. Baguio CityJob Type: Full-timePay: Php15, Php18,000.00 per monthBenefits:Paid trainingPromotion to...

  • Sales Account Executive

    5 days ago

    Baguio City, Cordillera, Philippines Value Chain Solutions Inc. Full time

    Company DescriptionValue Chain Solutions, Inc. - P&G Division, is Procter & Gamble's Mega Distribution Company in North East Central Luzon Area. VCSI provides branded products and services of superior quality and value that improve the lives of the world's consumers. Their portfolio includes top quality products like Safeguard, Tide, and Pampers. VCSI is one...

  • Territory Field Sales Officer

    7 days ago

    Baguio City, Cordillera, Philippines Adverva Technologies Inc. Full time ₱450,000 - ₱700,000 per year

    About the RoleYou will handle Benguet and Cordillera Region, visiting LGUs, schools, hospitals, hotels, coops, and businesses to generate leads for our IT, CCTV, fiber, and infrastructure solutions. Your job is to open doors, build relationships, and book meetings/site surveys for our sales and technical team.ResponsibilitiesVisit LGUs, coops, schools,...

  • Territory Field Sales Officer

    7 days ago

    Baguio City, Cordillera, Philippines Adverva Technologies Inc. Full time ₱40,000 - ₱90,000 per year

    About the RoleYou will handle Ilocos Sur and Ilocos Norte Region, visiting LGUs, schools, hospitals, hotels, coops, and businesses to generate leads for our IT, CCTV, fiber, and infrastructure solutions. Your job is to open doors, build relationships, and book meetings/site surveys for our sales and technical team.ResponsibilitiesVisit LGUs, coops, schools,...

  • Territory Field Sales Officer

    7 days ago

    Baguio City, Cordillera, Philippines Adverva Technologies Inc. Full time ₱250,000 - ₱400,000 per year

    About the RoleYou will handle Pampanga, Bataan, Zambales Region, visiting LGUs, schools, hospitals, hotels, coops, and businesses to generate leads for our IT, CCTV, fiber, and infrastructure solutions. Your job is to open doors, build relationships, and book meetings/site surveys for our sales and technical team.ResponsibilitiesVisit LGUs, coops, schools,...

  • Territory Field Sales Officer

    7 days ago

    Baguio City, Cordillera, Philippines Adverva Technologies Inc. Full time ₱180,000 - ₱250,000 per year

    About the RoleYou will handle Tarlac and Nueva Ecija Region, visiting LGUs, schools, hospitals, hotels, coops, and businesses to generate leads for our IT, CCTV, fiber, and infrastructure solutions. Your job is to open doors, build relationships, and book meetings/site surveys for our sales and technical team.ResponsibilitiesVisit LGUs, coops, schools,...

  • Sales Coordinator

    5 days ago

    Baguio City, Cordillera, Philippines Filinvest Group Full time ₱25,000 - ₱50,000 per year

    Filinvest Hotel: Grafik Pine House BaguioJob Summary The Sales Coordinator at Grafik Pine House Baguio, managed by Chroma Hospitality Inc. a Filinvest Company, is responsible for providing administrative and operational support to the Sales team. This role involves coordinating sales activities, maintaining client relationships, and ensuring seamless...

  • Admin & Sales Support Specialist | Hybrid | Baguio City | Up to PHP60K

    7 days ago

    Baguio City, Cordillera, Philippines Emapta Full time ₱40,000 - ₱60,000 per year

    Enhance Real Estate Portfolios with Efficient Coordination and Lead EngagementHere's your chance to make an international impact while staying rooted in Baguio. Support top-performing leaders by managing schedules, communications, billing, and outbound sales activity that connects the organization with potential clients. Your coordination skills and sales...