Trainer
3 days ago
OverviewThe Trainer will be primarily responsible forfacilitating engaging and effective training sessionsfor new hires and existing employees. This role focuses on ensuring that participants gain the necessary knowledge, skills, and confidence to perform their roles successfully. The Trainer will act as a mentor, coach, and guide in the learning journey—creating a positive and interactive training environment that supports employee growth and organizational success.Key ResponsibilitiesTraining FacilitationDeliver instructor-led training sessions for new hires, tenured employees, and cross-training initiatives.Facilitate group discussions, role-playing, and other interactive learning activities to ensure engagement and knowledge retention.Adapt facilitation techniques to different learning styles and participant needs.Provide real-time feedback, coaching, and encouragement to trainees.Ensure all participants meet training requirements and demonstrate the required skills before transitioning to operations.Learner Engagement & AssessmentCreate an inclusive and motivating learning environment where participants feel encouraged to engage and participate.Monitor trainee progress and identify individuals who may need additional support.Administer assessments, quizzes, or simulations to measure learning outcomes.Provide constructive feedback and action plans for trainees needing performance improvement.Training SupportPrepare training rooms, materials, and technology tools needed for smooth facilitation.Ensure all training content is delivered according to curriculum guidelines and organizational standards.Maintain accurate records of trainee attendance, performance, and feedback.Escalate training-related issues to the Training Manager when necessary.Quality & Continuous ImprovementGather feedback from trainees to improve training delivery and session effectiveness.Recommend improvements in facilitation methods and participant engagement strategies.Ensure training sessions are delivered consistently and meet quality standards.QualificationsBachelor's degree in Education, Communication, Human Resources, or related field (preferred).Experience in training facilitation, coaching, or teaching , ideally within a corporate or BPO environment.Strong presentation, communication, and interpersonal skills.Ability to handle diverse groups of learners with patience and professionalism.Skilled in creating an engaging, positive, and structured learning environment.Comfortable with using training tools, presentation software, and online learning platforms.Key CompetenciesFacilitation skills – Ability to engage and guide learners effectively.Adaptability – Flexibility in adjusting training methods to meet participant needs.Coaching mindset – Encouraging, motivating, and supporting learners to succeed.Strong communication – Clear, concise, and impactful delivery.Professional presence – Charismatic and confident in leading groups.Performance ExpectationsAchieve high trainee satisfaction scores (95% or above).Ensure >90% training completion and certification rate.Deliver training sessions on time and in line with established schedules.Maintain punctuality, preparedness, and responsiveness in all training activities.Demonstrate consistent professionalism and alignment with company values.
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IT Trainer
2 weeks ago
Makati City, National Capital Region, Philippines Phoenix One Knowledge Solutions Inc. Full time ₱400,000 - ₱480,000 per yearROLE OVERVIEW:Responsible for carrying out IT Training courses with utmost confidence and competence. Must be able to review the training needs of the participants and make the necessary revision/update of the course materials based on the latest developments in the field.QUALIFICATIONS AND SKILLS:Graduate of Computer Science, Information Technology or any...
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retail trainer
5 days ago
Makati City, National Capital Region, Philippines WELCOME WORLDWIDE INC. Full time ₱600,000 - ₱1,200,000 per yearRetail Trainer responsibilities include teaching presentation and persuasion techniques to new hires, simulating sales scenarios and preparing training programs that cover knowledge gaps. Note that this position requires visiting our regional retail stores to work closely with our salespeople on a regular basis.ResponsibilitiesDesign and execute orientation...
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Microsoft Trainer
1 week ago
Makati City, National Capital Region, Philippines MISNet Full time ₱900,000 - ₱1,200,000 per yearMICROSOFT TRAINER(Microsoft Infrastructure, Cloud, and Windows Server)Location: Makati City/HybridEmployment Type: Full-time/Project-BasedAbout the Role:We are looking for a Microsoft Trainer to deliver training programs on MicrosoftInfrastructure, Cloud Platforms (Azure, Microsoft 365), and other Microsoft technicalcourses. This role is essential in...
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COO Academy FCFP Trainer
1 week ago
Makati City, National Capital Region, Philippines ING Full time ₱2,000,000 - ₱2,500,000 per yearThe COO Academy FCFP Trainer conducts effective and interactive new joiners', role-based and up-skilling (technical) training. Trainers work closely with Content Developers, SMEs, practitioners and business leads to deliver the learning path, enabling FCFP teams to enhance knowledge and develop skills in the fight against financial crime. Trainers provide...
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Sales Trainer
2 weeks ago
Makati City, National Capital Region, Philippines Rockwell Land Corporation Full time ₱900,000 - ₱1,200,000 per yearJob Overview:TheSales Trainerwill be responsible for designing, developing, and delivering effective sales training programs to equip our sales team with the knowledge, skills, and tools they need to succeed. The ideal candidate is a dynamic communicator with a strong background in sales, a passion for coaching, and a commitment to driving performance...
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BPO Trainer
2 weeks ago
Makati City, National Capital Region, Philippines ISTA Solutions, Inc. Full time ₱900,000 - ₱1,200,000 per yearISTA Solutions, an outsourcing/offshoring company, is in search of an experienced BPO TRAINER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on...
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Trainer (BPO)
1 day ago
Makati City, National Capital Region, Philippines Lean Solutions Group Full time ₱1,200,000 - ₱2,400,000 per yearThe Trainer will be primarily responsible for facilitating engaging and effective training sessions for new hires and existing employees. This role focuses on ensuring that participants gain the necessary knowledge, skills, and confidence to perform their roles successfully. The Trainer will act as a mentor, coach, and guide in the learning...
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Claims Processor Trainer
2 weeks ago
Makati City, National Capital Region, Philippines Imagenet, LLC Full time ₱1,200,000 - ₱2,400,000 per yearJob Title: Claims Processor Trainer | NON-VOICEIn-Office Training Now, Potential for Remote Work LaterPosition Summary:We are seeking a knowledgeable and experienced Trainer for the Claims Adjudication Process to join our growing team. The ideal candidate is responsible for designing, facilitating, and evaluating training programs focused on claims...
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Junior Trainer
5 days ago
Makati City, National Capital Region, Philippines Power Mac Center Full time ₱60,000 - ₱120,000 per yearQualifications:Graduate of any 4 year business or computer course (i.e. Engineering, Computer Science, Mass Communication, Marketing, Business Communication).Fresh graduates are welcome to apply.Applicants must have:Knowledge in Mac OS System (e.g. pages, keynote, numbers, etc.).Background in module creation, training development follow-through and...
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Sales Trainer
5 days ago
Makati City, National Capital Region, Philippines People Matter PH Full time ₱120,000 - ₱180,000 per yearA well-established company is seeking an experienced Sales Trainer to design and deliver training programs for its sales team. This role is crucial in equipping team members with the necessary skills, knowledge, and strategies to drive success.Key Responsibilities:Develop and execute sales training programs aligned with team objectives.Lead training sessions...
