BPO - Operations Supervisor
7 days ago
Be the Leader Who Inspires Excellence. Drive Team Success.
As a Team Lead for the Travel Account at Yngen Datacom Corp., you'll guide a talented team to deliver world-class customer service and operational efficiency. You'll motivate, mentor, and empower your people to achieve goals, exceed expectations, and embody Yngen's commitment to excellence every single day.
The Team Lead (Travel Account) will play a critical role in ensuring operational excellence within a fast-paced customer service environment. This position is responsible for guiding and supporting a team to meet performance targets, maintain service quality, and uphold Yngen's commitment to excellence. The ideal candidate will be a proactive leader who can balance people management with operational execution.
Key Responsibilities- Oversee daily team operations, including attendance monitoring and performance tracking.
- Conduct regular coaching sessions and provide actionable feedback to team members.
- Ensure compliance with company policies, service-level agreements, and client standards.
- Collaborate with management to optimize workflows and enhance service delivery.
- Address escalations effectively to maintain client and customer satisfaction.
- Prepare accurate reports and performance summaries for review.
- Cultivate a positive team culture that promotes accountability, engagement, and excellence.
- At least college level education
- Strong background in Customer Service
- Previous experience in a Team Lead or Supervisory role is an advantage
- Excellent communication, coaching, and interpersonal skills
- Strong analytical and organizational abilities
- Ability to manage team dynamics and drive performance in a results-oriented environment
-
Outbound | Collections Supervisor
2 days ago
San Pedro, Calabarzon, Philippines TASQ Staffing Solutions Full time ₱1,200,000 - ₱2,400,000 per yearOperations Supervisor Outbound CollectionsWork Location: Southwoods, LagunaTraining Location: BGC, Taguig (2 weeks, candidate's expense)Employment Type: Full-TimeStart Date: ASAPAbout the Role:We are seeking a results-oriented Operations Supervisor with a solid BPO supervisory background and proven outbound collections experience. The successful candidate...
-
Operations Supervisor
1 week ago
San Pedro, Calabarzon, Philippines Performance Team Full time ₱2,940,000 - ₱3,360,000 per yearAs a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with usIf you are seeking to be a part of a family, this is the place for youPerformance Team handles end-to-end warehousing and...
-
HR & Operations Associate
7 days ago
San Pedro, Calabarzon, Philippines Yngen Datacom Corp. Full time ₱300,000 - ₱450,000 per yearAre you passionate about people and operations? Join our growing team As an HR & Operations Associate, you'll play a key role in recruitment, employee engagement, and site operations to ensure our teams run smoothly in a fast-paced BPO environment.Key Responsibilities:Human Resources Functions:Assist with end-to-end recruitment: sourcing, screening,...
-
Treasury Supervisor
2 weeks ago
San Pedro, Calabarzon, Philippines Nordic Heel Unlimited Inc. Full time ₱1,200,000 - ₱2,400,000 per yearURGENT HIRING – TREASURY SUPERVISORSan Pedro, Laguna | Nordic Heel Unlimited Inc.Are you a strategic thinker with strong leadership skills? We are looking for a Treasury Supervisor who can lead, inspire, and drive our marketing initiatives to the next level.QUALIFICATIONS:Bachelor's degree in Finance or Accounting.At least 3-5 years of progressive...
-
BPO - Product Trainer
1 week ago
San Pedro, Calabarzon, Philippines Yngen Datacom Corp. Full time ₱80,000 - ₱120,000 per yearJoin our team as a Training Specialist for the AirDoctor Program and help shape the next generation of top-performing agents You'll design engaging training sessions, guide new hires through their journey, and make real impact by bridging learning to production success. If you're passionate about people development and thrive in a dynamic environment, this...
-
Store Supervisor
1 week ago
San Pedro, Calabarzon, Philippines Alberto Shoes Corporation Full time ₱900,000 - ₱1,200,000 per yearThe Opportunity Alberto Shoes Corporation is seeking a highly motivated and experienced Store Supervisor to join our team at our SM San Pedro store. As the Store Supervisor, you will play a crucial role in overseeing the day-to-day operations of the store, ensuring exceptional customer service and driving sales performance.Key ResponsibilitiesManage and...
-
sales operations supervisor
2 days ago
San Pedro, Calabarzon, Philippines 919a3ea8-02e9-48a4-841e-0ddcc7ef05a8 Full time ₱900,000 - ₱1,200,000 per yearJOB SUMMARYThe Sales Operations Support Lead is responsible for managing and streamlining the administrative processes that support residential real estate sales. The role involves overseeing documentation flow, transaction monitoring, CRM data management, and coordination with multiple departments to ensure that all sales records and reports are accurate,...
-
Human Resource Coordinator
6 days ago
San Pedro, Calabarzon, Philippines Yngen Datacom Corp. Full time ₱250,000 - ₱500,000 per yearAre you passionate about people and operations? Join our growing team As an HR Coordinator, you'll play a key role in recruitment, employee engagement, and site operations to ensure our teams run smoothly in a fast-paced BPO environment.Key Responsibilities:Human Resources Functions:Assist with end-to-end recruitment: sourcing, screening, interviewing, and...
-
Store Operations Supervisor
2 weeks ago
San Mateo, Calabarzon, Philippines SUNNY & SCRAMBLE EGG DEALER CORP. Full time ₱1,200,000 - ₱2,400,000 per yearDepartment: Retail OperationsLocation: East Rizal and NCR AreaReports To: Retail Operations ManagerJob Summary:The Store Operations Supervisor is responsible for overseeing the daily operations of the retail store to ensure efficient performance, excellent customer service, and achievement of sales and profitability targets. This role involves supervising...
-
treasury assistant
7 days ago
San Pedro, Calabarzon, Philippines PETROPLAS TRADING INCORPORATED Full time ₱15,000 - ₱30,000 per yearKey Duties & ResponsibilitiesPrepare and issue change funds for cashiers at the start of operations.Ensure availability of funds to support both office and store operations.Accept daily cash collections from cashiers and verify deposits with the bank.Accept payments from scrappers, employees, and other parties; issue official receipts and sales invoices when...