Call Center Agent – Hospitality

1 day ago

Cebu City, Central Visayas, Philippines Fusion CX Full time ₱276,000 - ₱336,000 per year

Fusion CX is Hiring Call Center Representatives for our Hospitality & Hotels Account.

Responsibilities:

  • Help customers choose the right accommodations based on their needs and preferences.
  • Share clear details about hotel services, room options, prices, and booking rules.
  • Assist with post-booking requests such as special needs, payment concerns, or refund processing.
  • Handle customer questions and issues quickly to provide a smooth booking experience.
  • Give helpful travel advice, including recommendations on attractions, packages, and ongoing promotions.

Job Type: Full-time / Permanent

Salary: Php23,000.00 – Php28,000.00 per month

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