IT Helpdesk

3 days ago

Makati City, National Capital Region, Philippines Integrated Computer Systems, Inc. Full time ₱216,000 - ₱240,000 per year

Responsibilities:

  • Incident logging and ticket categorization
  • Service Request Handling
  • Escalation and coordination
  • User and Client Communication
  • Email gate keeping
  • Admin tasks: Filing of RFPs, Mobile load allowance, Project advances, Requesting of vehicle rental, Work Order audit, etc.

Requirements:

  • Bachelor's degree in any computer related course
  • At least 2 years experience in a similar capacity. Has handled PSA (professional service automation) application- similar to autotask; service desk.
  • Above average communication skills and with strong customer service orientation

Others:

  • Job location: Antel 2000 Valero Street, Salcedo Village, Makati City Philippines
  • Shift: Mondays - Fridays; 8am - 6pm (on-site work arrangement)
  • Contractual/Reliever for 5 months

Job Type: Fixed term

Contract length: 5 months

Pay: Php19, Php20,000.00 per month

Benefits:

  • Health insurance
  • Life insurance

Application Question(s):

  • Will you be able to reliably commute or relocate near your workplace for this job?
  • What is your minimum salary expectation?

Education:

  • Bachelor's (Preferred)

Work Location: In person

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