Customer Service Representative

2 days ago

Mandaue City, Central Visayas, Philippines NDM Philippines Full time ₱60,000 - ₱120,000 per year

URGENT URGENT URGENT

Company Description

NDM Philippines is a trusted partner to businesses across the US, Australia, and the Philippines. The company provides tailored Recruitment Process Outsourcing (RPO), Business Process Outsourcing (BPO), and office leasing solutions to meet real-world business challenges. NDM Philippines is committed to connecting high-quality talent with organizations, optimizing recruitment processes, and building strong, strategic partnerships. Known for delivering results with integrity and a client-focused approach, NDM helps businesses grow sustainably and hire confidently.

Role Description

This is a full-time, on-site role for a Customer Service Representative located in The Space Building, Banilad, Mandaue. The Customer Service Representative will handle customer inquiries, provide support, ensure customer satisfaction, and enhance the overall customer experience. Daily tasks include responding to customer queries, troubleshooting issues, and maintaining positive relationships with clients to ensure their needs are met efficiently.

Qualifications

  • Customer Service Representatives, Customer Support skills
  • Customer Satisfaction and Customer Service skills
  • Customer Experience skills
  • Excellent communication and interpersonal skills
  • Problem-solving and troubleshooting abilities
  • Ability to work effectively in a fast-paced environment

Preferred:

  • Experience in a call center or customer service environment at least 1 year.
  • Bachelor's degree in Business, Communication, or related field preferred

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