Operations Officer
6 days ago
We are looking for a proactive and detail-oriented Operations Officer to join our team. This role is vital in ensuring smooth day-to-day freight forwarding operations, handling both import and export shipments, and maintaining excellent coordination with clients, carriers, and agents.
Key Responsibilities
- Manage and monitor daily import/export shipments (air and sea).
 - Coordinate with shipping lines, airlines, truckers, and overseas agents for booking and cargo movement.
 - Prepare, review, and process shipping documents (Bill of Lading, invoices, packing lists, permits, etc.).
 - Ensure accurate customs documentation and compliance with local and international trade regulations.
 - Track cargo status and provide timely updates to clients.
 - Handle operational issues, delays, and escalations efficiently.
 - Support billing team with accurate job costing and invoicing details.
 
Qualifications
- Bachelor's degree in Logistics, Customs Administration, Business, or related field.
 - At least +5 years of experience in freight forwarding or logistics operations (import/export).
 - Knowledge of customs procedures and international shipping documentation.
 - Strong coordination, communication, and problem-solving skills.
 - Proficient in MS Office; familiarity with freight/logistics systems is a plus.
 
Job Type: Full-time
Pay: Php30, Php50,000.00 per month
Work Location: In person
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