Finance & Accounting Shared Services Manager - TP Ayala/MCK | Night Shift
4 days ago
Oversee day-to-day operations
Define work allocation process
Client Services and Management
Performance Planning
Identify KRA and KPIs across all F&A functions
Performance Execution and Reviews
Tracks performance progress vs goals
Performance Monitoring and Management
People Management & Development
Monitors Supervisor�s coaching compliance
Identified training needs from performance reviews
Reporting & Analytics
Deploy Power BI dashboard for data visualization on key performance trends
Client Escalation Management
Deploy end-to-end process on proper client escalation management
Leads Process Documentation
Leads Continuous Process Improvement Initiatives
Required Skills:
Experienced in managing F&A Shared Services operations for at least 2 years
Solid and thorough understanding of Finance and Accounting functions
Intermediate level on Data/Performance Analysis
Advanced level in both written and spoken English communication
Intermediate level on Project Management
Will most often be a driving force behind the development of new solutions for programs, complex projects, processes or activities
Serves as final decision/opinion maker in the area, coaches, mentors and trains others on the area of expertise.
Ensures the implementation of short to medium term activities within the business area OR support sub-function in the context of the strategy for the department.
Ensures appropriate policies, processes & standards are developed and implemented to support short to medium term tactical direction.
Leads a team of F&A professionals sometimes with several hierarchical levels, with full employee lifecycle responsibility
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