Current jobs related to Customer Service Supervisor - Taytay, Calabarzon - Bostik

  • Customer Service Representative

    6 days ago

    Taytay, Calabarzon, Philippines StaffSmart Outsourcing Full time ₱26,000 per year

    VIRTUAL PROCESS UNTIL JOB OFFER | START ASAP | ENJOY UP TO PHP 26,000 PAYCustomer Service AgentWork Set-up: ONSITELocation: Bridgetowne, PasigVirtual Hiring OR Onsite ProcessWhy Join Us?100% Virtual Hiring Process – No need to visit our office1-Day Application Process – Fast and hassle-freeNo Final Interview – Get hired quickerWhat are we looking...

  • Customer Service Representative

    3 days ago

    Taytay, Calabarzon, Philippines Clu Forwarding Full time ₱20,250 - ₱27,000 per year

    NO WORK EXPERIENCE REQUIRED | OPEN FOR FRESH GRADUATES Up to 27kGo further with us.Are you ready to move your career forward? you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.?We believe that small moments can have a big impact on our work...

  • Branch Manager

    3 days ago

    Taytay, Calabarzon, Philippines Concerted Management Corporation Full time ₱1,200,000 - ₱2,400,000 per year

    About the role We are seeking an experienced and driven Branch Manager to oversee the day-to-day operations of our retail store in Taytay, Rizal. As the Branch Manager, you will be responsible for leading a team of passionate retail professionals and ensuring the smooth and efficient running of the store. This is a full-time position that offers a...

  • NON VOICE ACCOUNT

    3 days ago

    Taytay, Calabarzon, Philippines CORPORATE VISIONS INC Full time ₱150,000 - ₱250,000 per year

    Work Location: On-site – BridgetowneEmployment Type: Full-timeAccount Type: Voice and Non-Voice (Phone, Chat, and Email Support)Key Responsibilities:Handle customer inquiries via phone, chat, or email, depending on account assignmentProvide accurate, efficient, and empathetic service to resolve customer issuesDocument customer interactions and update...

  • automotive sales group retail manager

    4 days ago

    Taytay, Calabarzon, Philippines Toyota Taytay, Rizal Inc. Full time ₱900,000 - ₱1,200,000 per year

    Duties and responsibilities:Maximized productivity levels of the group by developing quality MPs. Planning, implementation and monitoring of sales activities of the MPs to attain group sales target. Attainment of group sales target Performs KYC (completeness, accuracy and authenticity of customer and customer documents). Attain of Group SSI rating. ...

  • General Virtual Assistant

    6 days ago

    Taytay, Calabarzon, Philippines Ventas Call Center Full time $40,000 - $60,000 per year

    Job OverviewWe are seeking a detail-oriented, reliable, and confident Administrative Virtual Assistant (Admin VA) to support a range of business operations. The ideal candidate will be a tech-savvy, organized, and proactive team member who can learn quickly, manage systems independently, and represent the business with professionalism, especially with older...

  • Director, Project Management

    2 weeks ago

    Taytay, Calabarzon, Philippines Quantrics Enterprises Inc. Full time $104,000 - $130,878 per year

    Role OverviewThe Director of the Project Management & Transformation Office is responsible for leading the Quantrics PMO and Transformation Teams and ensuring that all enterprise and departmental projects are delivered on time, within scope, and within budget. The Director will build PMO maturity, establish and refine project management methodologies, mentor...

  • Production Supervisor

    7 days ago

    Taytay, Philippines Jolliant RNN Corporation Full time $104,000 - $130,878 per year

    Job SummaryA Production Supervisor is responsible for managing total operations, particularly the proper management of company resources to optimize and sustain sales performance, competitiveness, cost-effectiveness, customer satisfaction, safety, and security of employees and clients.RequirementsMust be a graduate of Industrial Engineering or any four-year...

  • Operations Supervisor

    9 hours ago

    Taytay, Philippines Nabati Philippines Full time

    The Operations Supervisor reports to the Finance Operations Manager and is responsible for supporting in reducing operational costs, monitoring the assigned EDD/s compliance with operational policies, and keeping up-to-date with the progress of administrative works. JOB REQUIREMENTS • BS/BA in Business Administration, Management, Finance, or a relevant...

  • CSR - Customer Service Representative

    5 days ago

    Taytay, Philippines Stackph Full time

    Customer service representatives listen and respond to customers' questions. Customer service representatives work with customers to resolve complaints, process orders, and provide information about an organization's products and services.

  • Cashier

    5 days ago

    Taytay, Philippines Gold Fortune Textile Full time

    - Ensure that receipts include necessary details such as date, time, items purchased, and total amount. - Maintaining effective communication with dispatchers, supervisors, and other team members to provide updates, report if any issues or delays with the customer payments – Stay informed about the products or services offered by the business to answer...

  • KOOPINOY CLERK

    7 days ago

    Taytay, Philippines Sorosoro Ibaba Development Cooperative (SIDC) Full time ₱104,000 - ₱130,878 per year

    The KooPinoy Clerk works in close collaboration with the Branch Coordinator/Supervisor for the effective and efficient implementation of the Koopinoy SIDC Savings and Loans projects in the area of operation by means of organizing data, documents and providing excellent customer service as branch' frontlinerQualifications:Preferably a graduate of Accountancy,...

  • hotel receptionist

    7 days ago

    Taytay, Philippines MARIPOSA BUDGET HOTEL Full time ₱45,000 - ₱55,000 per year

    College graduate of hotel and restaurant management course or equivalentWith hotel work experience is an advantage but not required, fresh graduates are welcome to applyResponsible for all cash transaction in the operations and prepares reportsHandle the incoming callsAssisting the guest regarding their inquiries, hotel bookings and reservationsWith good...

  • Store Supervisor

    5 days ago

    Taytay, Philippines OLYMPIC VILLAGE ENTERPRISES INC. Full time

    Will directly manage the store from all aspect of management and will be reporting to Area Sales Managers and to VP-Retail Operations Will represent the store in the Monthly Sales Meeting/Business Planning Knows how to analyze the brands and to look for possible effective strategies that could help the store in reaching their set quota Coordinate with the...

  • Store Supervisor

    3 days ago

    Taytay, Philippines Ace Hardware Full time ₱200,000 - ₱240,000 per year

    Full Job DescriptionAchieves financial objectives by achieving and monitoring daily sales targets of outright and consignor.Ensures merchandise availability by constant monitoring, reordering & stock transfers.Determines team strategy to reach sales targets by reviewing store sales records and growth of different product categories.Ensures all in-store...

  • Finance Supervisor

    3 days ago

    Taytay, Philippines Megawide Full time ₱480,000 - ₱720,000 per year

    Job QualificationsGraduate of BS AccountancyCPA PreferredAt least 5 years Supervisory position in Construction or ManufacturingJob DescriptionPAYMENT PROCESSINGEnsure adherence to internal controls, company policies, and accounting regulations, implementing changes as necessary to improve compliance and efficiency.Manage and resolve accounting issues with...

  • Hotel Receptionist

    2 weeks ago

    Taytay, Philippines HABIT FOOD GROUP Full time ₱140,000 - ₱150,000 per year

    College graduate of hotel management course.Preferably but not required with hotel experienceResponsible for all cash transaction in the operations and prepares reportsHandle the incoming callsAssisting the guest regarding their inquiries, hotel bookings and reservationsWith good communication and customer service skills.Performs other task that may be...

Customer Service Supervisor

2 weeks ago

Taytay, Calabarzon, Philippines Bostik Full time ₱900,000 - ₱1,200,000 per year

We're Hiring: Customer Service Supervisor


Location:
Taytay Philippines


Company:
Bostik Philippines


Employment Type:
Full-Time


About the Role

As a
Customer Service Supervisor
, you will be the key liaison between our customers and internal teams, ensuring exceptional service delivery, efficient complaint resolution, and continuous process improvement. This role requires a proactive leader who thrives in a fast-paced, competitive environment and is passionate about customer satisfaction and operational excellence.


Key Responsibilities

Customer Intimacy

  • Serve as the primary point of contact for customer inquiries and concerns
  • Provide accurate product/service information and resolve issues efficiently
  • Lead annual customer satisfaction surveys and monitor action plans

Account & Order Management

  • Ensure timely and accurate order processing (within 24 hours of PO receipt)
  • Maintain an error rate of ≤0.10% in order entries
  • Collaborate with marketing on pricing, promos, and offers

Complaint & Returns Management

  • Resolve quality-related complaints within 30 days; non-quality within 60 days
  • Ensure all complaints are documented with signed Corrective Action Reports
  • Manage returns within 60–75 days and educate customers to minimize returns

Reporting & Analysis

  • Submit accurate monthly reports by the 5th working day
  • Escalate critical issues such as unresolved complaints over 30 days

Process Improvement & Inquiry Management

  • Recommend SOP enhancements to boost efficiency
  • Convert inquiries from various platforms into sales opportunities


What We're Looking For


Qualifications

  • Bachelor's degree in Management or any related field
  • At least 2 years of experience in a similar role within a related industry


Knowledge & Skills

  • Proficient in MS Office and SAP
  • Proficiency in CRM systems (e.g., Salesforce, HubSpot, or similar platforms)
  • Strong communication, analytical, and problem-solving skills
  • Customer-focused with a keen eye for detail and continuous improvement


Attitude & Attributes

  • Self-motivated and collaborative
  • Strong sense of ownership and ethical work values
  • Innovative and adaptable in a dynamic market


Other Details

  • Occasional domestic travel required
  • Role operates in a fast-paced, competitive market environment


Apply now or share this opportunity with someone who fits the role