Current jobs related to Customer Service Supervisor - Taytay, Calabarzon - Bostik

  • Customer Service

    1 week ago

    Taytay, Calabarzon, Philippines One Intranet Corporation Full time ₱150,000 - ₱250,000 per year

    The Customer Service & Dispatch Officer is responsible for handling customer inquiries, coordinating service requests, and ensuring timely dispatch of field teams. This role ensures efficient communication between clients and operations while maintaining excellent service quality.Key ResponsibilitiesRespond promptly to customer inquiries via phone, email, or...

  • Delivery Team Supervisor

    6 days ago

    Taytay, Calabarzon, Philippines LBC Express, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job Summary:LBC Express, Inc., the leading logistics and courier service provider in the Philippines, is looking for a Delivery Team Supervisor to oversee daily delivery operations, monitor team performance, implement continuous improvement initiatives, and motivate staff through effective coaching and leadership.Qualifications: Bachelor's degree (any 4-year...

  • Customer Service Representative

    6 days ago

    Taytay, Calabarzon, Philippines StaffSmart Outsourcing Full time ₱26,000 per year

    VIRTUAL PROCESS UNTIL JOB OFFER | START ASAP | ENJOY UP TO PHP 26,000 PAYCustomer Service AgentWork Set-up: ONSITELocation: Bridgetowne, PasigVirtual Hiring OR Onsite ProcessWhy Join Us?100% Virtual Hiring Process – No need to visit our office1-Day Application Process – Fast and hassle-freeNo Final Interview – Get hired quickerWhat are we looking...

  • Customer Service Representative

    5 days ago

    Taytay, Calabarzon, Philippines Clu Forwarding Full time ₱20,250 - ₱27,000 per year

    NO WORK EXPERIENCE REQUIRED | OPEN FOR FRESH GRADUATES Up to 27kGo further with us.Are you ready to move your career forward? you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.?We believe that small moments can have a big impact on our work...

  • Kiosk Staff/Cashier Taytay Rizal

    2 weeks ago

    Taytay, Calabarzon, Philippines Mary Grace Cafe Full time ₱200,000 - ₱250,000 per year

    URGENT HIRINGAre you warm, cheerful and passionate about providing excellent customer service?Mary Grace Food, Inc. is looking for friendly and service-oriented individuals to join our team as Kiosk Staff/Cashier Be part of a brand known for its heartfelt service, delicious pastries, and beautiful Filipino hospitality.JOB RESPONSIBILITIES:Manages...

  • Urgent Hiring for Customer Service Representatives

    2 weeks ago

    Taytay, Calabarzon, Philippines Clu Forwarding Full time ₱150,000 - ₱250,000 per year

    Qualifications:Senior High School graduate / Completed 2 years/4 semesters in college (in 1 course and no back subjects) OR College graduateWITH or WITHOUT BPO ExperienceExcellent English written and oral communication skillsAbility to build rapport and overcome objectionsAbility to maintain required sales percentages per weekAbility to maintain the highest...

  • service advisor

    1 week ago

    Taytay, Calabarzon, Philippines Toyota Taytay, Rizal Inc. Full time ₱250,000 - ₱350,000 per year

    Summary of Duties and Responsibilities:Ensures proper encoding of complete and accurate and vehicle information in SAP system.Ensures all units received have corresponding Repair Order.Ensure attachment of required documentation such as PR, Company PO, necessary receipt for sublet repairs.Monitor repair order closure within 60 days upon creation,Ensures that...

  • CSR - NON VOICE - 25k Sign On Bonus

    3 days ago

    Taytay, Calabarzon, Philippines LUMER UNIVERSAL MANAGEMENT SERVICES INC Full time ₱40,000 - ₱60,000 per year

    About the role We are seeking a Customer Service Representative (CSR) - Non Voice to join our dynamic team at LUMER UNIVERSAL MANAGEMENT SERVICES INC' in Taytay Rizal. In this full-time position, you will be responsible for providing exceptional customer service and support to our valued clients, without the need for voice calls. This is an exciting...

  • Call Center Agent

    2 weeks ago

    Taytay, Calabarzon, Philippines A SYSTEM INTERNATIONAL CORPORATION Full time ₱40,000 - ₱60,000 per year

    About the roleWe are seeking a dedicated and skilled Call Center Agent to join our dynamic team at A SYSTEM INTERNATIONAL CORPORATION'. In this full-time position, you will be responsible for providing exceptional customer service and support to our valued clients. The role is based in Taytay Rizal, offering a competitive salary and a generous signing bonus...

  • Full-time Receptionist

    1 week ago

    Taytay, Calabarzon, Philippines Lugna Spa & Salon Full time ₱15,000 - ₱30,000 per year

    Your job responsibilities are as follows:Greet clients warmly upon arrival and ensure they feel welcomed.Answer phone calls, respond to emails, and manage online inquiries in a professional manner.Handle client questions, concerns, and provide information about services, pricing, and promotions.Assist clients with scheduling and rescheduling appointments,...

Customer Service Supervisor

2 weeks ago

Taytay, Calabarzon, Philippines Bostik Full time ₱900,000 - ₱1,200,000 per year

We're Hiring: Customer Service Supervisor


Location:
Taytay Philippines


Company:
Bostik Philippines


Employment Type:
Full-Time


About the Role

As a
Customer Service Supervisor
, you will be the key liaison between our customers and internal teams, ensuring exceptional service delivery, efficient complaint resolution, and continuous process improvement. This role requires a proactive leader who thrives in a fast-paced, competitive environment and is passionate about customer satisfaction and operational excellence.


Key Responsibilities

Customer Intimacy

  • Serve as the primary point of contact for customer inquiries and concerns
  • Provide accurate product/service information and resolve issues efficiently
  • Lead annual customer satisfaction surveys and monitor action plans

Account & Order Management

  • Ensure timely and accurate order processing (within 24 hours of PO receipt)
  • Maintain an error rate of ≤0.10% in order entries
  • Collaborate with marketing on pricing, promos, and offers

Complaint & Returns Management

  • Resolve quality-related complaints within 30 days; non-quality within 60 days
  • Ensure all complaints are documented with signed Corrective Action Reports
  • Manage returns within 60–75 days and educate customers to minimize returns

Reporting & Analysis

  • Submit accurate monthly reports by the 5th working day
  • Escalate critical issues such as unresolved complaints over 30 days

Process Improvement & Inquiry Management

  • Recommend SOP enhancements to boost efficiency
  • Convert inquiries from various platforms into sales opportunities


What We're Looking For


Qualifications

  • Bachelor's degree in Management or any related field
  • At least 2 years of experience in a similar role within a related industry


Knowledge & Skills

  • Proficient in MS Office and SAP
  • Proficiency in CRM systems (e.g., Salesforce, HubSpot, or similar platforms)
  • Strong communication, analytical, and problem-solving skills
  • Customer-focused with a keen eye for detail and continuous improvement


Attitude & Attributes

  • Self-motivated and collaborative
  • Strong sense of ownership and ethical work values
  • Innovative and adaptable in a dynamic market


Other Details

  • Occasional domestic travel required
  • Role operates in a fast-paced, competitive market environment


Apply now or share this opportunity with someone who fits the role