Service Engineer

1 week ago

Cebu City, Central Visayas, Philippines NVISION DIGITAL SOLUTIONS INC. Full time ₱30,000 - ₱60,000 per year

Join Our Growing Team at NVISION DIGITAL SOLUTIONS INC.

NVISION Digital Solutions Inc., a leading provider of cutting-edge digital display solutions such as commercial LCD and LED products, integrated displays, and digital signage, is looking to grow its dynamic workforce. We provide various services, including touch screens, digital standees, LED walls, interactive smart displays, hospitality TVs, and equipment rentals. We take pride in offering our clients outstanding digital experiences.

We're Currently Seeking a Service Engineer

Job Summary:

  • Analyze, inspect, and review findings to determine the solution to the problem that the customer demands.
  • Completing Preventative Maintenance and field modifications.
  • Delivers items to clients on time.
  • Maintaining tools and test equipment and ensuring they are properly calibrated.
  • Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
  • Basic product troubleshooting, software demo, product installation, maintenance, and repair on designated equipment.
  • Submit detailed reports on all work that is done for each product and the client's feedback.
  • Provides user training to clients on how to use the company's products
  • Make a Certificate of Completion and training attendance for the client's installation.
  • Manage clients with information and procedures to address the inquiries, concerns, and requests for their products and services.
  • Make user-training manuals for clients, and provide technical support remotely or on-site.
  • Set up equipment and test contents for client rental bookings.
  • Assist with any other tasks that may be assigned by the immediate head or the management from time to time.
  • Accomplishes operations and organization mission by completing related results as needed.
  • Having an updated passport is a bonus

Qualifications:

Bachelors or Degree in Electronics, Engineering Technology, or related field.

We Offer You:

  • A competitive salary, commensurate with experience and qualifications.
  • Monthly salary package inclusive of Paid Holidays and Government Statutory Benefits.
  • A company-issued postpaid plan with a device.
  • Monthly Meal Allowance.
  • Opportunities for performance-based career advancement.
  • Engaging company culture with meals, outings, team-building events, and a special Birthday Bash.
  • Comprehensive Health Insurance (HMO) and Personal Accident Insurance.
  • Discretionary Company Bonuses.
  • A balanced workweek from Monday to Friday.
  • Service Incentive Leave following regularization.

Join Us:

Become part of a company that values innovation, teamwork, and delivering exceptional digital experiences. If you're a goal-oriented individual with a passion for excellence, apply to join our team at NVISION Digital Solutions Inc.

Job Type: Full-time

Benefits:

  • Company events
  • Health insurance
  • Staff meals provided

Application Question(s):

  • Do you have an updated passport?

Willingness to travel:

  • 100% (Preferred)

Work Location: In person

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