Talent Acquisition Manager

2 hours ago

Pasig, National Capital Region, Philippines Xpress Super App Full time ₱1 - ₱3 per year

About the role

Xpress is expanding across Mobility, Delivery, and Fintech - and we need a hands-on Talent Acquisition who can manage the full hiring operation while improving the systems behind it.

This role is for someone who's strong operationally, comfortable leading a team, and ready to help scale both corporate and high-volume driver hiring. You'll run a 5–6-person TA team and work closely with the Chief of Staff and department heads to keep the entire recruitment engine moving.

What You'll Do

1) Recruitment Leadership

  • Manage end-to-end hiring for Corporate, Operations, and Driver roles.

  • Lead a TA team split between:

  • Corporate Recruiters

  • Driver Recruiters

  • Set weekly priorities, track pipeline health, and ensure smooth execution.

2) System Building (Operational Level)

  • Create and refine recruitment processes, funnels, and SOPs.
  • Improve sourcing methods and volume strategies (driver + staff).
  • Roll out basic scorecards, interview guides, and hiring discipline.
  • Implement and maintain ATS hygiene and reporting.

3) Sourcing & Funnel Execution

  • Build targeted sourcing calendars across referrals, BPO groups, job boards, and on-ground channels.
  • Support high-volume hiring needs for Taxi, TNVS, and TWG.
  • Coordinate with XPDO (training) and Operations to ensure smooth onboarding.

4) Stakeholder Management

  • Work with department heads to understand hiring needs and timelines.
  • Maintain strict SLAs for candidate updates, interviews, and shortlists.
  • Push back when needed to keep hiring aligned with process.

5) Team Coaching & Performance

  • Ensure TA Associates hit weekly KPIs.
  • Provide on-the-job coaching and quality control.
  • Review calls, interviews, and candidate handling.

What Success Looks Like

  • Drivers: Consistent weekly onboarding volume hitting agreed targets (not boom-and-bust).
  • Corporate roles: Critical positions filled within agreed time-to-fill, with minimal re-hires in the first 6 months.
  • Process: Clear, documented TA workflows in place, followed by the whole team (not living in someone's head).
  • Discipline: Hiring managers respect and follow the process — scorecards used, SLAs followed, no "shortcut" hires.
  • Data: Basic but reliable reporting on pipeline, sources, time-to-fill, and drop-offs is available weekly.
  • Team: TA Associates are productive, coached, and not dependent on you for every small decision.

What You Bring

  • 4–7+ years recruiting experience, with at least 2+ years leading a team.
  • Strong execution mindset - you operate fast and keep things organized.
  • Experience in both corporate roles and volume hiring (ideal).
  • Able to build and refine recruitment processes without over-engineering.
  • Comfortable interacting with senior stakeholders.
  • Data-aware (not a data analyst) - you know what to measure and why.

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