Food Delivery
3 days ago
About the role
Are you an aspiring customer service professional looking to kickstart your career with a growing company? AUXILIA INC' is seeking eager individuals to join our team as Food Delivery & Services Accounts representatives. This is a full-time opportunity based in Cebu Central Visayas, where you will be the voice of our brand, providing exceptional customer support to our valued clients.
What you'll be doing
- Respond to inbound customer inquiries and requests via phone, email, and chat channels
- Troubleshoot customer issues and provide timely resolutions
- Maintain accurate records of customer interactions and actions taken
- Identify opportunities to enhance the customer experience and provide feedback to management
- Collaborate with cross-functional teams to ensure seamless service delivery
- Participate in training and development programs to continuously improve your skills
What we're looking for
- A high school diploma or equivalent qualification
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Proficiency in English and the local language
- Ability to work in a fast-paced, dynamic environment
- Enthusiasm for providing top-notch customer service
- Prior experience in a customer service or call centre role is preferred, but not required
What we offer
- Competitive salary and performance-based incentives
- Comprehensive health and wellness benefits
- Opportunities for career growth and development
- Supportive and collaborative work environment
- Flexible work arrangements and work-life balance initiatives
About us
AUXILIA INC' is a leading provider of innovative food delivery and customer service solutions. Our mission is to redefine the way people access and experience food services. With a strong focus on technology, customer centricity, and continuous improvement, we strive to be the partner of choice for both our clients and their customers. Join our dynamic team and be a part of our exciting journey
Apply now and let's start your fulfilling career with AUXILIA INC'.
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