Food Service Sales Supervisor
3 days ago
Job Duties & Performance Expectations
Sales & Business Development
· Supervise and guide a team of sales executives to achieve monthly and annual sales targets.
· Develop and execute sales plans to grow the company's presence in the food service segment (HORECA).
· Identify new business opportunities and potential clients such as hotels, restaurants, catering companies, cafés, and institutional buyers.
· Maintain strong relationships with key accounts and ensure customer satisfaction.
· Lead negotiations with major clients, ensuring competitive pricing and profitability.
Team Leadership & Performance Management
· Train, motivate, and monitor the performance of the sales team to improve productivity and skill levels.
Set individual sales targets and track progress regularly.
· Conduct regular field visits with sales executives to support client meetings and evaluate team performance.
· Provide feedback, coaching, and guidance to ensure professional growth and alignment with company objectives.
Operational & Administrative Duties
· Ensure proper execution of sales orders, deliveries, and payment collections.
· Coordinate with supply chain, logistics, and finance teams to ensure smooth operations.
· Monitor market trends, competitor activities, and pricing strategies to provide input for strategic planning.
· Analyze sales data and prepare accurate reports for management.
· Support the implementation of marketing and promotional campaigns within the food service channel.
· Address customer inquiries, complaints, and service issues promptly and professionally.
Qualification: Education/Experience:
- Bachelor's degree in business administration, Marketing, Hospitality, or a related field.
- Minimum 4–6 years of sales experience in the food service / HORECA industry, including at least 2 years in a supervisory role.
- Effective Distributor Management skills.s
- Strong knowledge of food service operations, customer requirements, and distribution channels.
- Proven leadership, communication, and team management skills.
- Excellent negotiation and relationship-building abilities.
- Strong analytical and problem-solving skills.
- Proficiency in MS Office and CRM/sales management tools.
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