Warehouse Escalation Specialist Cabuyao, Philippines

What you'll focus onMonitor daily incoming inquiries from internal and external stakeholders covering the Locad Ticketing SystemSolve incoming inquiries within the Service Level Agreement in coordination with Locad Operations Executives and WH staffFollow the Locad guides to solve inquiries across various contact reasonsCoordinate closely with Account...

About Locad Locad is the logistics engine enabling e-commerce brands to systematically store, pack, ship, and track orders across Asia-Pacific, GCC and the USA. Our tech platform syncs inventory across online channels and organizes end-to-end order fulfilment through our reliable network of warehouses and shipping partners across Singapore, Malaysia, the...

We're Hiring: Business Development Specialist | Cabuyao, Laguna Location: National Hi-Way Bo. Sala Cabuyao, LagunaEmployment Type: Full-TimeMust have a Professional Driver’s License (Code 1 & 2) Company Overview Join one of the country’s leading players in the fast-moving consumer goods (FMCG) industry. We are committed to building strong partnerships...

What you'll focus on 1. Team LeadershipLead, mentor, and develop a team of customer success professionals, fostering a high-performance, customer-centric culture.Set clear goals, provide regular coaching and feedback, and conduct performance reviews to ensure continuous growth and development.Build team capabilities around client management, data-driven...

DUTIES & RESPONSIBILITIES: Perform and evaluate results of planned shift activities to ensure continuous and optimum production of good quality container glass bottles. Sampling and inspection of plain/printed bottles, in-line packaging materials, reworks (WIP), incoming packaging materials and outsourced bottles. Operation, set up and calibration of machine...

What you'll focus on As a Customer Success Executive, you will bring a true passion for solving customer issues and providing the highest level of customer care. Your immediate responsibility will be to help us build a first-class customer success experience. Locad's customers are key, so you will be driving continuous improvement on how we engage with...

What you’ll focus on 1. Client Support & Escalation Management Serve as the primary POC for client inquiries, support requests, and escalations. Manage and resolve support tickets efficiently , ensuring a 90% One-Touch Resolution Rate . Identify root causes of issues and work cross-functionally with warehouse, fulfilment, and operations teams to prevent...

Job descriptionThe position is responsible for ensuring accuracy of data entry into the system and warehouse logistic operations (receiving, dispatching, releasing of items)Job ResponsibilitiesPrimarily assists Warehouse AdminEncodes and monitors available materialsAssists during receiving and releasing of items/materials needed in construction siteHandles...

What you'll focus on Oversee daily warehouse facility operations, ensuring all systems (HVAC, lighting, plumbing, electrical, etc.) function properly.Develop and implement a preventive maintenance schedule for warehouse infrastructure and equipment.Ensure compliance with Philippine safety standards (DOLE, OSH, BFP) and conduct regular safety...

Responsibilities:Responsible for packaging company products and completing orders.Daily inventory management of goods (inspection, counting, etc.).Perform other related tasks assigned by the superior.Must be willing to work overtime, hardworking, and quick with hands and feet.Qualifications:At least Junior High School graduate.Minimum 1 year of work...