Chief Information Officer

4 days ago

Ayala Alabang, National Capital Region, Philippines Filinvest Group Full time

FILINVEST COMPANY: CHROMA HOSPITALITY, INC. 

Position Summary: 

This role encompasses both strategic and operational responsibilities, leveraging technology to drive business value, enhance the guest experience, and ensure secure and efficient operations.

Scopes and Responsibilities: 

Strategic Leadership

  • Align IT with business goals and ensure that technology initiatives support overall business strategy
  • Lead digital transformation and modernization efforts, e.g., frictionless and contactless technologies, AI for guest personalization, business analytics
  • Be the innovation champion by exploring and evaluating emerging technologies, e.g., AI, blockchain, smart room technology

IT Governance and Compliance

  • Develop and set IT polices, data security protocols, and SOPs across hotels and corporate office
  • Ensure adherence to regulatory compliance, e.g., Data Privacy Act, PCI DSS

Infrastructure and Systems Oversight

  • Oversee the selection, deployment, maintenance of hotel systems
  • Ensure high availability of internal network and internet access
  • Cybersecurity oversight

Vendor and Partner Management

  • Evaluate and recommend vendors for hardware, software, and services
  • Negotiate and enforce service level agreements with service providers

Financial Planning

  • Plan and control the IT budget across the hotels and corporate office
  • Implement cost effective technologies

Data and Analytics

  • Oversee implementation of analytic platforms for operational KPIs, guest behavior, and business intelligence
  • Enable seamless data flow and integration across systems

Leadership and Team Building

  • Build and lead IT teams at corporate and property levels
  • Responsible for talent development, upskill team on new technologies

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