SaaS Account Manager

2 days ago


Philippines Somewhere Full time
Position: SaaS Account Manager

Salary Range: 1,600 USD/mo

Schedule: 9:00 am - 5:00 pm EST

Location: Remote - Philippines

Type of contract: Independent Contractor

About the client:  A growing B2B SaaS company providing cloud-based file conversion API services.

Requirements:

  • 3+ years of B2B SaaS experience in sales or account management.
  • Fluent or bilingual in English (Spanish or Tagalog is a plus).
  • Basic technical understanding (not developer-level).
  • Strong communication and problem-solving skills.
  • Ability to work overlapping hours with Lithuania (EET) and US (EST) 

Key Responsibilities:

  • Manage customer support via live chat and product demos.
  • Maintain and grow relationships with existing customers through account management.
  • Conduct proactive sales outreach (leveraging a contact list of 50,000 leads).
  • Follow up on invoicing and payments.
  • Provide insights into sales strategies and improvements.


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