B2B Merchant Training Lead

2 weeks ago

Quiapo District, Philippines GCash Full time ₱500,000 - ₱1,000,000 per year
  • Facilitate engaging training sessions in various formats (in-person, virtual, workshops) that cater to different learning styles.
  • Conduct comprehensive onboarding and refresher sessions for B2B merchant partners, introducing them to GCash products, processes, platforms, tools, and resources.
  • Design, develop, and update training materials, including presentations, manuals, and online content.
  • Collaborate with internal teams to assess training needs of merchant partners to support business objectives.
  • Gather data and maintain records of training sessions, success metrics, and participant feedback for continuous improvement.
  • Respond to on-demand requests for training reports and documentation.
  • Perform other learning management duties as assigned.
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